Director of IT

This position will align technological capabilities with business strategy by integrating organization processes with the appropriate technologies. The Director of IT is also responsible for all aspects of developing, implementing, and maintaining technology initiatives within the organization, assuring high performance, consistency, reliability and scalability of all technology offerings. This individual maintains existing enterprise systems, while providing direction in all technology-related issues in support of information operations and core company values., * Provides leadership and direction in the analysis, selection, design, implementation and support of clinical information systems solutions.

• Provides functional and technical leadership for the implementation and support of software applications (internally or vendor developed), enhancements, and modifications.
• Prepares and recommends short and long term goals and objectives for the systems development and support functions.
• Promote the highest level of customer service expectations throughout the health system by anticipating and responding to the needs of staff.
• Ensures that project and service commitments, deadlines and budgets are met or exceeded.
• Guides and supports staff to achieve optimum functionality of electronic health record and practice management systems.
• Effectively coordinates staff, user and vendor personnel involved in multiple development projects and support activities.
• Demonstrates the ability to recognize, establish and deal with priorities promptly.
• Makes productive use of time and resources.
• Stay abreast of the latest developments, advances and trends in healthcare and information technology to ensure optimal professional effectiveness and competence.
• Defines requirements for new technology implementations and communicate them to leadership.
• Performs all other duties and tasks as assigned.

Supervisory Responsibilities

Supervises all PHS IT staff including vendors and contractors.

• Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., Bachelor’s degree from an accredited University. Five years of Healthcare IT experience with at least two years of leadership experience is required., Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization., Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form., To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Certificates, Licenses, Registrations

RHIT, RHIA preferred, electronic health management system certification; NextGen preferred., Excellent communications skills, both written and verbal. Ability to work effectively and independently with all levels of clinical and administrative staff within the health centers and with community leaders. Strong leadership qualities leadership experience. Demonstrated program development and implementation skills. Ability to represent the organization effectively in a variety of settings and with diverse communities. Demonstrated understanding and appreciation for diverse cultures.