ED Registrar - Per Diem - NOC Shift

Under general supervision, performs routine duties as an ED registrar, actively engaged in a variety of work related to the registration and/or reimbursement process for patients/family who present to the Emergency Department. Greets and enter the patient into the computer database. Selecting the correct medical record number and banding the patient. Interviews patients or their representative at the patients bedside to collect required registration data, and enters patient information into the computer database. Obtains required signatures, scans consents, print labels, directs or escorts patients to appropriate departments, performs related duties such as filing reports, answering telephones, updating computer records, scan insurance cards, collect ED copays, deductibles and other duties as assigned. The ED Registrar is accountable to the ED Registrar Lead for job assignment, station, and schedule. Utilizes ED Lead as resource for more complex and/or technical questions and concerns., ALERT: Valley Children’s Healthcare has been made aware of malicious employment scams targeting candidates with false job offers and requests for personal information. Please stay vigilant. If you believe you’ve encountered a potential hiring scam claiming to be from Valley Children’s Healthcare, please report it to Recruiting@valleychildrens.org.

• High School Diploma/G.E.D. (required)

Work Experience

• Minimum one (1) year Office or customer service experience (required)
• Minimum one (1) year Medical office experience providing customer service, or in a healthcare environment such as physician practice or hospital setting. (preferred)

Skills and Abilities

• Bilingual Skills Desirable
• Computer Skills Knowledge of EMR systems such as Epic, as well as related systems such as Experian and MyChart is desirable. In addition, familiarity with Microsoft products such as Word, Excel in addition to Outlook is preferred.
• Excellent communication skills, interpersonal skills, a positive attitude and a desire to provide exceptional customer service.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

With more than 670 physicians and 3,500 staff, Valley Children’s Healthcare delivers high-quality, comprehensive care to more than 1.3 million children across Central California. Our 358-bed stand-alone children’s hospital and network of specialty care centers and primary care practices offer advanced pediatric services - from cancer and blood disorders to heart care and neonatal intensive care, serving children with conditions ranging from routine to rare and complex. Beyond clinical care, Valley Children’s is also a catalyst for community health - partnering with schools, nonprofits and public agencies to expand access, promote wellness and support the long-term success of children and families throughout the region.