Salesforce Administrator

Join our dynamic team as a Salesforce Administrator and become a vital driver of our customer relationship management (CRM) success! In this energetic role, you will oversee the configuration, maintenance, and optimization of our Salesforce platform to ensure seamless operations across departments. Your expertise will empower teams to leverage Salesforce’s capabilities fully, enhancing productivity, data accuracy, and user experience. This position offers an exciting opportunity to work at the forefront of IT solutions, supporting business growth through innovative system administration and solution architecture., * Manage and configure Salesforce environments, including user setup, permissions, workflows, and custom objects to meet evolving business needs.

• Develop and implement automation processes using tools like Process Builder, Flow, and Apex to streamline operations and reduce manual effort.
• Troubleshoot and resolve technical issues related to Salesforce functionality, integrations, and data integrity promptly to minimize downtime.
• Collaborate with cross-functional teams to design scalable solutions aligned with service-oriented architecture principles and system architecture best practices.
• Maintain system health through regular performance tuning, system design improvements, and system troubleshooting to ensure optimal performance.
• Support software implementation projects by assisting with deployment strategies, configuration management, and testing activities.
• Administer integrations with third-party applications such as Pegasystems or other enterprise systems via APIs (RESTful API), ensuring secure data exchange.

• Proven experience in Salesforce administration with a strong understanding of system design, configuration management, and system architecture.
• Hands-on knowledge of automation tools within Salesforce including Process Builder, Flow, and Apex programming language.
• Familiarity with IT infrastructure components such as RAID controllers, server backup and recovery processes, virtualization (VMware, ESXi), load balancing, and network security protocols (firewall, VPN).
• Strong background in systems engineering concepts like service-oriented architecture (SOA), microservices architecture, Kubernetes orchestration, and DevOps practices including CI/CD pipelines with Jenkins or Azure DevOps.
• Proficiency in scripting languages such as JavaScript, Bash (Unix shell), Python, Shell Scripting for troubleshooting and automation tasks.
• Experience managing Active Directory environments alongside Windows Server administration for user access control and security compliance.
• Knowledge of database management systems including MySQL, PostgreSQL, Oracle SQL Server for data querying and reporting purposes.
• Ability to support operating systems like Windows Server and Linux while ensuring information security standards are met across all platforms.
• Familiarity with API development (RESTful API), system tuning techniques for performance optimization, load balancing strategies, DNS management, DHCP configuration, and network troubleshooting skills.

Embark on a rewarding journey where your technical expertise fuels innovation! We seek passionate professionals eager to make an impact by enhancing our CRM capabilities through strategic system administration and solution architecture-your skills will help shape the future of our organization’s success!