Network/Security Operations Center Analyst

Using a mixture of new graduates and seasoned professionals to form an amazing team, the Network Operations Center / Security Operations Center (NOC/SOC) serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team.

Due to the sensitive nature of this position, NOC/SOC Analysts must work in an office environment 100% of the time. This job is located at the Pantex plant near Amarillo, Texas.

Job Specific Responsibilities:

NOC/SOC Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC/SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. In addition to these general skills and personality traits.

Preferred candidates will demonstrate most of the skills listed below.

• Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
• Prolonged or irregular hours required - 12 hour rotating shifts (compensated by shift differential pay)
• On-site requirement to support the network and cyber infrastructure
• Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages

• Strong ability to diagnose server or network alerts, events or issues
• General understanding of Transmission Control Protocol (TCP)/Internet Protocol (IP) Networking and Server infrastructure
• Understanding of common information architecture frameworks
• General understanding and/or experience with Information Security and Incident Response
• Understanding of Disaster Recovery plans and related technologies
• General understanding of common firewalls
• Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
• Good oral and written communication skills, and ability to address conflict with others constructively
• Cross-team coordination and collaboration, * Bachelor’s degree in engineering/science/information technology discipline.
• OR Applicants without a bachelor’s degree may be considered based on a combination of at least 8 years of completed education and/or relevant experience., * Preferred candidates will have a Bachelor’s degree in Computer Information Systems or related technical or engineering/science field
• Prior helpdesk and/or field support experience
• Prior NOC/SOC experience
• Security Incident and Event Management (SIEM)
• Common Intrusion Detection/Prevention Systems(IDS/IPS) (Snort, Cisco, Fortigate, Firepower)
• Experience with Disaster Recovery plans and related technologies
• Server hardware experience (e.g. Cisco UCS (Unified Computing System), and HP blade systems)
• Server Administration experience with Linux and/or Windows
• Prior Server / Network Administration experience
• Experience working in a large, geographically distributed environments
• Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
• Operational analysis and development skills, such as scripting, to deploy DevOps solutions
• Knowledge of packet analysis and packet capture tools
• Working knowledge of large network and server infrastructures

Pulled from the full job description

• Tuition reimbursement
• Health insurance

At Pantex, you won’t just find a job-you’ll discover a career of purpose safeguarding national security through work performed nowhere else on Earth. We empower dedicated, innovative individuals like you to achieve their greatest impact surrounded by exceptional talent and limitless opportunities for professional growth. When you #JointheMission, you choose a lifetime career where your commitment is genuinely valued and rewarded. At Pantex, we believe that extraordinary talent thrives when supported by a balanced life. Discover the flexibility that empowers you to excel, coupled with a benefits package designed for your total peace of mind from comprehensive health coverage and robust retirement planning, to opportunities for continuous learning through education reimbursement.

Notes

The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.

If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.

Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.

Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10 Code of Federal Regulations (CFR) 709. Medical requirements may apply.