Innovation and Integrated Solutions Architect

• Partner with team members to develop high-level systems analysis, evaluation, integration, documentation, and implementation of complex solutions that require a thorough knowledge of operational, administrative, and technical skills
• Integration and troubleshooting of 3rd party hardware, software, and networking technology for PacStar products
• Develop and implement procedures for configuration and testing of systems
• Produce and support integrated systems for Marketing, Sales, and End Customers
• Ability to write and create documents and procedures for internal and external users
• Responsible for quality levels maintained in PacStar products
• Leadership as technology representative at events that require physical attendance
• Other duties as assigned

• 15+ years in military and/or STEM field (i.e. information technology, communication engineering, electronics, etc.)
• Travel up to 50% in support of customers is required
• Ability to present complex technology to technical and non-technical audiences
• Experience with PC hardware and troubleshooting
• Hands-On experience with IP networking and networking devices (Switches, Routers, Firewalls, etc.)
• Experience with multiple network equipment vendors (Cisco, Juniper, Palo Alto, Riverbed, Aruba, Ruckus, etc.) strongly desired
• Experience with VMware vSphere (ESXi) strongly desired
• Experience with Linux strongly desired
• Experience with network management applications such as SolarWinds, SNMPc, Nagios, etc. is a plus
• Strong written and verbal communication skills
• Independent professional that can perform job assignment with limited supervision

• Ability to lift and carry 35 pounds of test equipment at least 40 feet

• Accuracy and attention to detail is a must
• Must be able to self-organize workloads and manage all deadlines

Be an Early Applicant In-Office or Remote Hiring Remotely in US 144K-185K Annually Expert/Leader In-Office or Remote Hiring Remotely in US 144K-185K Annually Expert/Leader Lead systems analysis, integration, testing, and documentation of complex tactical communications solutions. Integrate and troubleshoot third-party hardware, software, and networking; produce customer and internal deliverables; support marketing and sales with integrated systems; develop configuration and test procedures; represent technology at events; travel to support customers and maintain product quality. The summary above was generated by AI, Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture, An Hour Ago In-Office or Remote 85K-100K Annually Senior level 85K-100K Annually Senior level Fintech Owns strategy, governance, and execution of knowledge content across Intercom, NICE CXone Expert, and Guru. Sets taxonomy, style, and lifecycle standards; drafts, edits, and publishes articles; manages SME and compliance reviews; runs platform syncs and bot gap reviews; tracks content performance and readiness for product and policy launches; and builds the case to scale the team and transition execution to a dedicated Content Specialist. Top Skills: Ai-Assisted Customer Service ToolsChatbotsConfluenceGuruIntercom Knowledge HubNice Cxone ExpertVirtual AgentsZendesk Inspira Financial

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What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

This role, part of PacStar’s Innovation and Integrated Solutions team, focuses on advancing product capabilities and bridging current and future solutions. Responsibilities include defining, leading, and coordinating innovation projects to enhance tactical communications and achieve market leadership in DoD and Federal Agencies., Our Values

Environmental, Social and Governance

Pacific Star Communications, a Curtiss-Wright company, designs, manufactures and integrates hardware and software systems that enable rapid deployment of enterprise-class communications anywhere in the world. Intuitive and wizard-based, IQ-Core Software simplifies setup and enables management of these complex deployed networks by users with limited training. Our systems are used in mission-critical environments including military and disaster recovery - that demand the highest possible levels of quality. Innovation, creativity, and quality are built into our DNA here at PacStar and we look for the same in our employees. In return, we offer a rewarding environment in which our employees can thrive.