Assistant/Associate Director for Technology and Career Center Data Analytics

Lafayette College

United States

6 days ago

Apply on admissions.lafayette.edu

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Shift work

Languages

English

Job source

admissions.lafayette.edu

Tech stack

Microsoft Excel Information Systems Data Governance Data Integrity Data Security Data Visualization Document-Oriented Databases Microsoft Office Power BI Student Information Systems SQL Databases Systems Integration

+3 more

Tableau (Software) Information Technology Tools for Reporting

Job description

Career Center Data & Outcomes (Primary Focus) * Outcomes Reporting: Lead the collection and analysis of First Destination Survey (FDS) data in accordance with NACE standards; manage the timeline with partners (e.g., Embark) to ensure high knowledge rates and 6-month reporting compliance. * Performance Metrics: Generate routine and ad-hoc reports for the AVP on department activities (counseling, recruiting, engagement) for the Annual Report. * Trend Analysis: Use quantitative and qualitative techniques to identify patterns in student career readiness and employer engagement, disseminating insights to internal and external stakeholders. * Career Fair Operations: Lead the technical and logistical data flow for career fairs, including employer registration (TouchNet), CRM integration, and budget oversight.
Divisional Assessment & Data Analytics (Spoke Services) * Divisional Resource: Serve as a subject matter expert for the Division of Academic Affairs regarding assessment data, helping other departments design surveys and interpret metrics. Conduct 1-2 divisional data projects annually as schedule allows. * Dashboard Development: Standardize and automate routine reports and dashboards for divisional leadership using SQL and BI tools (Tableau, Power BI). * Data Governance: Establish and document data governance protocols and workflow standards across various platforms to ensure data integrity across the division. * Strategic Recommendations: Review divisional processes to ensure technology systems support both Career Center missions and broader College-wide student success initiatives.
Technology Systems & Technical Support * System Administration: Manage the maintenance and updates for core platforms including Handshake, Uconnect, and Ellucian CRM. Serve as the primary point of contact for CSM account representatives. * Innovation & Research: Conduct research on new software products to justify recommendations and support purchasing efforts for the division; lead prototype testing and implementation. * Staff Development: Serve as the primary technical support for Career Center staff; design and deliver training for new software and system updates. * ITS Liaison: Act as the division’s key point of contact with Information Technology Services (ITS) to ensure data security, system integration, and innovative technical practices.

Requirements

Education: Bachelor’s degree required; Master’s degree in Data Science, Higher Education Administration, Information Systems, or a related field preferred.
Experience: 3-5 years of experience managing complex technology systems (e.g., Handshake, Symplicity, PeopleGrove, or Ellucian CRM).
Technical Skills: * Proficiency in SQL and BI/Reporting tools (Tableau, Power BI). o Advanced Microsoft Office Suite skills (Excel power user). o Experience with data visualization and dashboard creation.
Soft Skills: o Exceptional ability to translate complex data into “plain English” for diverse stakeholders. o Strong project management skills with the ability to lead initiatives independently. o High degree of discretion and ability to handle confidential student information.
Availability: Ability to work occasional evenings and weekends to support major events (e.g., Career Fairs, Divisional orientations).