Engineer 1: AI Agentic Solutions (Hybrid...

Nordstrom is investing in AI as a core driver of retail innovation, and the AI Agentic Solutions team is the pillar responsible for taking that investment from idea to impact. We define the “art of the possible” with agents - partnering with business and technology teams to identify where agentic AI can meaningfully change how Nordstrom operates, then designing and building those solutions end-to-end across commerce, personalization, inventory, and customer service. Our team sits at the intersection of four disciplines: agent engineering, context engineering, evaluations and guardrails, and memory and state management for agentic solutions.

As an Engineer 1, you are an early-in-career individual contributor building your foundation in agentic AI engineering. You’ll work under the guidance of senior engineers on well-scoped units of work - implementing agent components, writing tests, and learning how production agentic systems are built, evaluated, and operated. This is a great role for someone early in their career who is curious about applied AI and excited to grow into a full agentic solutions engineer.

A Day in the Life

• Implement individual components of agentic solutions - tool integrations, prompt templates, retrieval steps - under the direction of senior engineers, writing clean, well-tested code and documenting your work clearly.

• Learn how the team applies context engineering - what an agent sees, when, and why - and actively seek out knowledge of LLMs, agentic frameworks, and prompt engineering to apply to your work.

• Help build and run evaluation scripts and offline benchmarks to check that agent behavior is safe, accurate, and reliable.

• Participate in on-call rotations and design reviews, learning to debug issues and surface trade-offs on the specific functions or components you own.

• Add basic instrumentation - logging, metrics, alerts - to the systems you build, and follow Nordstrom’s engineering and security standards, including secure handling of sensitive data.

• Collaborate with teammates across engineering, product, and business stakeholders to understand how your work fits into the larger solution.

• 1+ years of professional software engineering experience (internships count), or a relevant certification (e.g. bootcamp).

• AI Fluency - Required: Some hands-on exposure to LLMs or foundation model APIs (OpenAI, Anthropic, Google, etc.), whether through coursework, projects, internships, or professional experience.

• Genuine curiosity about agentic AI - how agents use tools, retrieve context, and take actions - and a desire to build production skills in this space.

• Solid CS fundamentals - data structures, algorithms, and object-oriented design - along with familiarity with RESTful APIs, JSON, and how services communicate with one another.

• Basic understanding of software testing practices and version control (e.g. Git).

• Willingness to learn modern agentic frameworks such as LangGraph, CrewAI, Semantic Kernel, or the Claude Agent SDK.

• Strong verbal and written communication skills, and a collaborative, feedback-seeking mindset.

Nice to Have

• Coursework, personal projects, or internship experience involving prompt engineering, retrieval-augmented generation (RAG), or vector databases.

• Exposure to cloud platforms such as AWS or GCP.

• Familiarity with containerization technologies (Docker) and CI/CD basics.

• Interest or coursework in retail, e-commerce, or supply chain problem spaces.

• Any contributions to open-source AI projects or personal experimentation with LLM applications.

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$104,500.00 - $162,500.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

A few more important points…

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!