General information

Rate Management: Administration and issuing of new rates, rate renewals, and rate modifications. System Administration: Administration and configuration of the Wheels Car Rental System. This includes all base setups, such as stations, rates, contracts, surcharges and additional options. Global Systems Support: Administration and maintenance of all Hertz global platforms (GDD, RAM, RMS etc.) Market & Competitor Analysis: Monitor competitor pricing and fleet availability to assist the revenue team in decision making. Troubleshooting & Support: Investigate and troubleshoot reported system issues and reporting the issues to 3rd party vendors where need be (Wheelsys for example). User Support: Offer support to internal staff and assist in finding solutions and resolves to system related issues. Innovation: Implementing and suggesting new and innovative system solutions to enhance the customer experience as well as the staff efficiency.

Experience: 3 years of experience in a car rental role or a comparable system administration role. Technical Skills: Proficiency in car rental systems (Cars+, Wheels) and GDS platforms (Amadeus, Sabre). Strong proficiency in Microsoft Excel (VLOOKUPs, pivot tables). Analytical Ability: Comfort analysing pricing matrixes, yield data, and inventory utilization reports. Communication: Clear written and verbal communication skills for cross-departmental coordination. Education: Matric, High attention to detail and accuracy under fast-paced deadlines. Problem-solving mindset for troubleshooting system integration issues. Adaptability to rapid changes in market demand and rate strategy. Innovative and growth orientated mindset