Director, Solution Engineering

The Director of Solution Consulting, Enterprise Geo is responsible for managing a team of Presales Managers and Presales Solution Consultants (individual contributors) who support our field sales teams in the Geo (non-vertical) space. This team discovers and understands customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign’s platform and suite of products. Through engaging stories and custom-built demonstrations, these subject matter experts illustrate the value and benefits of modernizing a prospect’s agreement process through Docusign’s Agreement Platform offerings. The Director is accountable for coaching and developing Managers and individual contributors, helping them to drive adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.

This position is a people manager role reporting to the Senior Director of Presales Solution Consulting, Geo.

Responsibility

• Be the Enterprise Geo industry thought leader representing Docusign’s solutions to the market
• Partner with Sales and Customer Success to create and execute on go-to-market strategies
• Lead a team of varying skilled and tenured professionals across North America, expanding Docusign’s presence in the Geo market
• Empower and coach team to uncover, comprehend, and document complex business challenges and insights, enterprise architecture, and product roadmap presentations
• Direct opportunity engagement and skills alignment with Docusign’s Enterprise accounts
• Drive excellence in knowledge, engagement and interactions inter-team, with customers and our field
• Provide subject matter mentoring and training to the team
• Provide input and influence the creation of product demo video assets
• Partner with product management to address product developments, releases and functionality
• Support marketing events such as user conferences, trade shows, webinars, etc., and participate in speaking engagements to provide Docusign’s point of view on industry solutions
• Stay current on competitive analyses and understand market differentiators between the company and its competitors across the team
• Provide voice-of-the-business internal to Docusign driving market strategy and competitive take outs
• Lead with business outcomes and ROI, comfortable with VP/C-level buyers, and coach SCs to sell value before features
• Enforce internal SLAs, keep deals and POCs from stalling, and create urgency without burning out the team

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring

• 10+ years overall experience in SaaS presales
• First and second line people management experience within software presales
• BA/BS in a business or a technical-related field of study from an accredited college or university

Preferred

• Strong understanding of most commonly used software (Salesforce, Microsoft Suite, Google Suite, Quickbooks, Workday, ProCore, etc.)
• Demonstrated thought leadership collateral and public speaking
• Track record of building, coaching and enabling a rapidly growing team
• Proven experience working with employees at all levels of an organization
• Strong verbal and written communication skills with attention to detail
• Proven success in selling SaaS solutions and leading teams that sell SaaS products
• Familiarity with Enterprise-class software systems such as ERP, CRM, and ECM
• Familiarity with electronic signature concepts
• Willingness to travel 50% or more as needed

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $195,000.00 - $293,000.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $186,100.00 - $269,800.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $186,100.00 - $282,750.00 base salary

Washington DC: $195,000.00 - $282,750.00 base salary

Ohio: $176,900.00 - $256,475.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).