Test Lead

TELUS
Charlotte, NC, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Compensation
$95,000.0 - $100,000.0
Working hours
Regular working hours
Job source

Tech stack

JIRA Issue Tracking Systems Simple Object Access Protocol (SOAP) Test Data Test Execution Engine Datadog Data Logging Postman Splunk

Requirements

Do you have experience in Vendor communication?, * 6-10 years of hands-on experience in manual and automation testing with proven leadership capabilities.

  • Demonstrated expertise in the telecom industry.
  • Proven experience managing multiple offshore vendor teams to ensure on-time, quality project delivery.
  • Strong ability to provide coaching and clarification throughout all testing phases.
  • In-depth knowledge of QA methodologies, bug lifecycle, and quality assurance processes.
  • Full ownership of projects from requirements grooming through production delivery.
  • Expertise in developing, maintaining, and executing comprehensive test cases and scripts.
  • Strong capability in understanding project requirements, test planning, and test execution.
  • Proficiency in conducting demos and presenting test artifacts and knowledge transfer to business and external stakeholders.
  • Hands-on experience with test management tools (Octane, ALM).
  • Proficiency with API testing tools (Postman, SOAP).
  • Experience with test data analysis using logging tools (Splunk, Datadog).
  • Hands-on experience with ticketing systems (JIRA).

Soft Skills:

  • Ability to implement innovative ideas and improvements in daily workflows to enhance delivery speed and quality.
  • Strong team collaboration and communication skills.
  • Professional demeanor and customer-facing capability.

About the company

Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

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