job summary: The Solutions Architect for Cloud, Infrastructure & Security services is a senior, customer-facing solutioning role responsible for shaping, designing, estimating, and presenting enterprise technology solutions for existing and prospective clients. This role partners closely with Sales/Account Leadership, Delivery, Practice, Finance, Commercial, and Transition teams to understand client objectives, assess technical requirements, develop commercially viable solutions, and support pursuit activities from discovery through proposal, executive presentation, and delivery handoff.

location: Telecommute job type: Solutions salary: $80 - 90 per hour work hours: 9am to 5pm education: No Degree Required

responsibilities: #LI-NL1

Key Responsibilities:

Solution Strategy and Architecture

Lead the development of end-to-end solutions across cloud, infrastructure, security, and managed services.

Translate client business objectives into practical technical architectures, operating models, transition plans, and service designs.

Design solutions for hybrid cloud, multi-cloud, infrastructure modernization, data center transformation, cloud operations, infrastructure operations, and security-by-design initiatives.

Create scalable, resilient, secure, and cost-effective solutions aligned to client requirements and delivery capabilities.

Coordinate with cloud, infrastructure, network, security, workplace, service desk, and delivery SMEs to validate solution feasibility and completeness.

Client Discovery and Pre-Sales Support

Serve as a trusted technical advisor to clients, prospects, sales teams, and account leaders.

Participate in discovery sessions, solution workshops, technical briefings, and executive presentations.

Identify client pain points, business drivers, technical constraints, risks, and opportunities for transformation.

Present solution recommendations to senior client stakeholders, including CIO, CTO, CISO, COO, CFO, and procurement audiences.

Support business development through solution strategy, technical differentiation, proposal development, and pursuit support.

Proposal, RFP, and Commercial Solutioning

Lead or contribute to RFP, RFI, RFQ, proposal, and statement of work development.

Develop technical solution narratives, assumptions, dependencies, exclusions, transition approaches, service descriptions, and risk statements.

Build or support cost estimates, staffing models, effort estimates, pricing inputs, and margin-aware solution models.

Partner with finance and commercial teams to align technical solution design with pricing strategy and deal economics.

Ensure proposed solutions are technically sound, competitive, deliverable, and commercially viable.

Managed Services Solution Design

Design managed services solutions for cloud operations, infrastructure operations, network operations, service desk, workplace infrastructure, and security operations support.

Define service scope, SLAs, KPIs, governance models, escalation paths, tooling requirements, staffing assumptions, and transition responsibilities.

Support development of transition and transformation roadmaps from current-state operations to future-state managed services.

Collaborate with delivery leadership to validate operational readiness, resource assumptions, delivery model, and service management approach.

Support handoff from sales to delivery to ensure commitments, risks, assumptions, and solution intent are clearly understood.

qualifications: The ideal candidate has strong consulting or global systems integrator experience, prior hands-on technical delivery background, and the ability to lead multi-domain solution development across cloud, infrastructure, managed services, and security. This role is expected to orchestrate subject matter experts across technical towers rather than personally serve as the deepest SME in every domain. Required Skills - Solution Strategy and Architecture Client Discovery and Pre-Sales Support Proposal, RFP, and Commercial Solutioning Managed Services Solution Design Job Duties - Key Responsibilities: Solution Strategy and Architecture Lead the development of end-to-end solutions across cloud, infrastructure, security, and managed services. Translate client business objectives into practical technical architectures, operating models, transition plans, and service designs. Design solutions for hybrid cloud, multi-cloud, infrastructure modernization, data center transformation, cloud operations, infrastructure operations, and security-by-design initiatives. Create scalable, resilient, secure, and cost-effective solutions aligned to client requirements and delivery capabilities. Coordinate with cloud, infrastructure, network, security, workplace, service desk, and delivery SMEs to validate solution feasibility and completeness. Client Discovery and Pre-Sales Support Serve as a trusted technical advisor to clients, prospects, sales teams, and account leaders. Participate in discovery sessions, solution workshops, technical briefings, and executive presentations. Identify client pain points, business drivers, technical constraints, risks, and opportunities for transformation. Present solution recommendations to senior client stakeholders, including CIO, CTO, CISO, COO, CFO, and procurement audiences. Support business development through solution strategy, technical differentiation, proposal development, and pursuit support. Proposal, RFP, and Commercial Solutioning Lead or contribute to RFP, RFI, RFQ, proposal, and statement of work development. Develop technical solution narratives, assumptions, dependencies, exclusions, transition approaches, service descriptions, and risk statements. Build or support cost estimates, staffing models, effort estimates, pricing inputs, and margin-aware solution models. Partner with finance and commercial teams to align technical solution design with pricing strategy and deal economics. Ensure proposed solutions are technically sound, competitive, deliverable, and commercially viable. Managed Services Solution Design Design managed services solutions for cloud operations, infrastructure operations, network operations, service desk, workplace infrastructure, and security operations support. Define service scope, SLAs, KPIs, governance models, escalation paths, tooling requirements, staffing assumptions, and transition responsibilities. Support development of transition and transformation roadmaps from current-state operations to future-state managed services. Collaborate with delivery leadership to validate operational readiness, resource assumptions, delivery model, and service management approach. Support handoff from sales to delivery to ensure commitments, risks, assumptions, and solution intent are clearly understood. Job Requirements - Experience Level 10+ years of experience in enterprise technology, infrastructure, cloud, security, managed services, consulting, or professional services. 3+ years of experience in pre-sales, solution architecture, technical consulting, deal solutioning, or client-facing architecture roles. Consulting, GSI, or Managed Services Background 5+ years of experience in a consulting, professional services, managed services, MSP, technology services, hyperscaler partner, or global systems integrator environment. Experience supporting enterprise clients through complex technology solutioning, transformation, modernization, or managed services engagements. Solution Development Proven experience developing complex client solutions involving infrastructure, cloud, managed services, security, or related enterprise technology domains. Experience contributing to RFPs, RFIs, proposals, statements of work, solution presentations, and technical response documents. Ability to define technical scope, assumptions, dependencies, exclusions, risks, service responsibilities, and delivery models. Commercial and Estimation Experience Proven experience developing or supporting cost estimates, staffing models, pricing inputs, and commercial assumptions. Working knowledge of pricing methodologies for project-based services, managed services, transition services, and recurring revenue models. Ability to balance technical quality, client value, delivery feasibility, and financial viability. Client and Executive Communication Strong client-facing communication, presentation, and facilitation skills. Experience presenting technical solutions to senior management and executive stakeholders. Ability to communicate complex technical concepts clearly to both business and technical audiences. Technical Skills and Requirements: Core Domain Expertise (details below) The candidate should bring deep expertise in at least one of the following domains, with practical working knowledge across the others: Cloud architecture and cloud migration Infrastructure architecture and data center modernization Managed infrastructure services Network or workplace infrastructure services Cloud or infrastructure security architecture IT operations transformation Cloud Architecture Strong understanding of cloud computing, hybrid cloud, and multi-cloud environments. Experience designing or supporting solutions on one or more major cloud platforms, including Amazon Web Services, Microsoft Azure, or Google Cloud Platform. Familiarity with cloud migration, modernization, landing zones, governance, cloud operations, cost optimization, and cloud security. Understanding of cloud-native services, infrastructure-as-code, automation, and cloud management frameworks. Infrastructure and Data Center Strong knowledge of enterprise infrastructure architecture, including compute, storage, backup, disaster recovery, virtualization, networking, and data center services. Experience with virtualization platforms such as VMware, Hyper-V, Nutanix, or equivalent technologies. Familiarity with infrastructure migration, refresh, consolidation, transformation, and modernization programs. Working knowledge of enterprise network concepts, including LAN/WAN, SD-WAN, DNS, VPN, firewalls, load balancing, segmentation, and connectivity models. Security Architecture Working knowledge of enterprise security principles across cloud, infrastructure, network, endpoint, and identity domains. Ability to incorporate security, risk, and compliance considerations into solution designs. Familiarity with concepts such as Zero Trust, identity and access management, privileged access management, network segmentation, vulnerability management, endpoint protection, and security monitoring and response. Awareness of common frameworks and standards such as NIST, CIS, ISO 27001, SOC 2, HIPAA, PCI, or similar standards. Managed Services and IT Operations Experience designing or supporting managed services solutions for infrastructure, cloud, network, workplace, service desk, or security operations. Ability to define service scope, SLAs, KPIs, staffing models, governance structures, escalation models, tooling requirements, transition plans, and operational assumptions. Understanding of ITIL-based service management practices. Familiarity with ITSM, CMDB, monitoring, observability, alerting, automation, and reporting platforms. Automation, DevOps, and Modern Operations Familiarity with infrastructure automation and configuration management tools such as Terraform, Ansible, CloudFormation, Bicep, or similar platforms. Working knowledge of CI/CD pipelines, DevOps practices, containerization, and orchestration technologies such as Docker and Kubernetes. Understanding of modern operations models, including AIOps, self-healing infrastructure, platform engineering, and FinOps, is preferred. Desired Skills & Experience - AWS Solutions Architect, Azure Solutions Architect, Google Professional Cloud Architect, or equivalent cloud certification. Security certifications such as CISSP, CCSP, CISM, Security+, or equivalent. ITIL Foundation or higher certification. Experience with global delivery models, offshore or nearshore delivery, and transition planning. Experience with enterprise platforms such as ServiceNow, Jira, Azure DevOps, VMware vCenter, Splunk, Datadog, Dynatrace, LogicMonitor, or equivalent tools. Experience supporting large enterprise clients in industries such as financial services, healthcare, manufacturing, technology, retail, insurance, public sector, or telecommunications. Experience participating in executive orals, competitive solution reviews, pricing reviews, or deal governance boards. Familiarity with AI-enabled operations, cloud cost optimization, infrastructure automation, and security operations modernization.

LI-NL1

skills: Amazon Web Services,AWS Solutions,Ansible,AI-enabled,Bicep,Cloud,cloud operations,cloud computing,cloud security,Cloud architecture,cloud migration,cloud cost optimization,CloudFormation,Security+,network operations,CMDB,containerization,security operations,Security Architecture,data center,Datadog,knowledge of CI/CD pipelines,DevOps,DevOps practices,disaster recovery,Docker and Kubernetes,DNS,Dynatrace,firewalls,Google Cloud Platform,hybrid cloud,Hyper-V,Infrastructure architecture,identity and access management,IT operations,infrastructure automation,configuration management tools,Jira,orchestration technologies,load balancing,Microsoft Azure,Azure Solutions,Azure DevOps,multi-cloud,network segmentation,Nutanix,cloud-native services,ServiceNow,vulnerability management,Splunk,Terraform,vCenter,VPN,virtualization platforms,VMware,LAN/WAN,SD-WAN,Zero Trust,Executive Communication,Ability to communicate,Coordinate,Leadership,ability to lead,resilient,Solutioning,Architecture,automation,business development,business objectives,ITIL Foundation,CISM,CISSP,CIS,solution development,CCSP,client-facing,client-facing communication,cloud management,consulting,enterprise security,cost estimates,cost optimization,FinOps,presenting,executive presentation,presentations,presentation,economics,facilitation skills,consolidation,Google Professional Cloud Architect,governance,healthcare,HIPAA,ISO 27001,infrastructure security,ITSM,ITIL,Infrastructure,enterprise infrastructure,data center services,insurance,Finance,financial,financial services,manufacturing,NIST,nearshore,offshore,operating models,operational readiness,managed services,Pre-Sales Support,pre-sales,privileged access management,procurement,platform engineering,professional services,public sector,executive presentations,RFPs,retail,revenue models,risks,risk,Security services,security,Security certifications,Sales,security-by-design,service management,technical solution design,solution architecture,solution designs,pricing,pricing strategy,pricing methodologies,technical consulting,technical architectures,telecommunications,tooling,transition plans,service desk

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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LI-NL1

Key Responsibilities:

Solution Strategy and Architecture

Lead the development of end-to-end solutions across cloud, infrastructure, security, and managed services.

Translate client business objectives into practical technical architectures, operating models, transition plans, and service designs.

Design solutions for hybrid cloud, multi-cloud, infrastructure modernization, data center transformation, cloud operations, infrastructure operations, and security-by-design initiatives.

Create scalable, resilient, secure, and cost-effective solutions aligned to client requirements and delivery capabilities.

Coordinate with cloud, infrastructure, network, security, workplace, service desk, and delivery SMEs to validate solution feasibility and completeness.

Client Discovery and Pre-Sales Support

Serve as a trusted technical advisor to clients, prospects, sales teams, and account leaders.

Participate in discovery sessions, solution workshops, technical briefings, and executive presentations.

Identify client pain points, business drivers, technical constraints, risks, and opportunities for transformation.

Present solution recommendations to senior client stakeholders, including CIO, CTO, CISO, COO, CFO, and procurement audiences.

Support business development through solution strategy, technical differentiation, proposal development, and pursuit support.

Proposal, RFP, and Commercial Solutioning

Lead or contribute to RFP, RFI, RFQ, proposal, and statement of work development.

Develop technical solution narratives, assumptions, dependencies, exclusions, transition approaches, service descriptions, and risk statements.

Build or support cost estimates, staffing models, effort estimates, pricing inputs, and margin-aware solution models.

Partner with finance and commercial teams to align technical solution design with pricing strategy and deal economics.

Ensure proposed solutions are technically sound, competitive, deliverable, and commercially viable.

Managed Services Solution Design

Design managed services solutions for cloud operations, infrastructure operations, network operations, service desk, workplace infrastructure, and security operations support.

Define service scope, SLAs, KPIs, governance models, escalation paths, tooling requirements, staffing assumptions, and transition responsibilities.

Support development of transition and transformation roadmaps from current-state operations to future-state managed services.

Collaborate with delivery leadership to validate operational readiness, resource assumptions, delivery model, and service management approach.

Support handoff from sales to delivery to ensure commitments, risks, assumptions, and solution intent are clearly understood.

Amazon Web Services,AWS Solutions,Ansible,AI-enabled,Bicep,Cloud,cloud operations,cloud computing,cloud security,Cloud architecture,cloud migration,cloud cost optimization,CloudFormation,Security+,network operations,CMDB,containerization,security operations,Security Architecture,data center,Datadog,knowledge of CI/CD pipelines,DevOps,DevOps practices,disaster recovery,Docker and Kubernetes,DNS,Dynatrace,firewalls,Google Cloud Platform,hybrid cloud,Hyper-V,Infrastructure architecture,identity and access management,IT operations,infrastructure automation,configuration management tools,Jira,orchestration technologies,load balancing,Microsoft Azure,Azure Solutions,Azure DevOps,multi-cloud,network segmentation,Nutanix,cloud-native services,ServiceNow,vulnerability management,Splunk,Terraform,vCenter,VPN,virtualization platforms,VMware,LAN/WAN,SD-WAN,Zero Trust,Executive Communication,Ability to communicate,Coordinate,Leadership,ability to lead,resilient,Solutioning,Architecture,automation,business development,business objectives,ITIL Foundation,CISM,CISSP,CIS,solution development,CCSP,client-facing,client-facing communication,cloud management,consulting,enterprise security,cost estimates,cost optimization,FinOps,presenting,executive presentation,presentations,presentation,economics,facilitation skills,consolidation,Google Professional Cloud Architect,governance,healthcare,HIPAA,ISO 27001,infrastructure security,ITSM,ITIL,Infrastructure,enterprise infrastructure,data center services,insurance,Finance,financial,financial services,manufacturing,NIST,nearshore,offshore,operating models,operational readiness,managed services,Pre-Sales Support,pre-sales,privileged access management,procurement,platform engineering,professional services,public sector,executive presentations,RFPs,retail,revenue models,risks,risk,Security services,security,Security certifications,Sales,security-by-design,service management,technical solution design,solution architecture,solution designs,pricing,pricing strategy,pricing methodologies,technical consulting,technical architectures,telecommunications,tooling,transition plans,service desk