Operational Support Analyst

As an Operational Support Analyst you will drive financial accuracy and process improvement across Central Transport. You will lead reporting for monthly and yearly closures, manage budget forecasting, and oversee cost allocation and fleet analysis. By collaborating with finance business partners and fleet operators, you will provide critical insights to support our strategic financial goals., The successful Operational Support Analyst will play a key role in the business critical team which manages the fleet of commercial vehicles and cars. Responsibilities will include but not be limited to:

• Providing detailed reporting to facilitate monthly and yearly closure within central finance teams.
• Working alongside key stakeholders, including Finance business partnering, fleet operators and workshop managers to establish robust processes to facilitate accurate reporting and process improvement including KPIs across workshops.
• Playing a key role in the budgeting and forecasting process across Central Transport.
• Manage the vehicle leasing process coordinating between ourselves and our banking partners.
• Providing detailed variance analysis and assisting in the coordination yearly budgeting process.
• Manage all collation and analysis for Partnership wide cost allocation ensuring central finance teams are in receipt of necessary data in a timely manner.
• Coordinating all reporting and analysis for fleet costs across the Partnership.
• People Managing two Operational Support Technicians

• Intermediate/advanced Google Sheets/Excel skills
• Knowledge of budgeting and providing key management information.
• Knowledge of fleet operations including vehicle workshops & KPIs
• Knowledge of vehicle leasing processes
• People Management experience

Desirable skills:

• Knowledge of Key2 fleet management application
• Knowledge of car schemes including company cars and Employee car ownership schemes

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.