Sr. Site Reliability Engineer - Remote / Telecommute

• Effectively communicates with clients and other resources to update and maintain progress status.
• Provide input and status updates to senior leadership and executives during project design, build, and testing phases.
• Identify repetitive manual tasks and implement automation solutions to streamline workflows, reduce operational burden, and improve productivity.
• Apply best practices in incident response, including proactive monitoring, rapid triage, and effective communication during on-call rotations.
• Ensure incidents are managed efficiently to minimize impact and restore services quickly.
• Actively resolve and track the completion of events, changes, problems, incidents, and requests within appropriate process guidelines.
• Coordinate business requirements and scope, and participate in cross-functional teams to ensure product adherence to business requirements.
• Lead efforts to diagnose and resolve complex production issues.
• Conduct thorough post-mortem analyses to identify root causes, document lessons learned, and implement corrective actions to prevent recurrence.
• Leverage experience in Site Reliability Engineering, DevOps, or Systems Engineering to build and maintain robust systems.
• Design for reliability, scalability, and maintainability, while collaborating across teams to drive operational improvements.
• Maintain a strong understanding of security principles and integrate them into operational processes.
• Ensure compliance with security standards, proactively identify vulnerabilities, and foster a culture of secure operations.
• Work under direction and guidance in planning details of procedures and methods to attain definite objectives.
• Make decisions within established or widely accepted standards based on professional methods, training, and business principles.
• Perform other related duties as assigned.

• Bachelor’s Degree or equivalent experience with 6 to 9+ years of relevant work experience.
• Highly Preferred Education/Experience: B.S. in Computer Science, Information Technology, Engineering, related discipline or equivalent experience with 6 to 9+ years of relevant work experience.
• Broad understanding of UNIX and Windows Operating Systems.
• Broad understanding of Server Hardware, Firewalls, Network routing, Switches, and Load Balancers.
• Broad understanding of Middleware, File Transfer and Messaging, and Database.
• Broad understanding of Cloud Technology.
• Broad understanding of Automation Technology.
• Comprehensive knowledge pertaining to concepts and principles in functional area.
• General knowledge of System operations, policies, procedures and technologies.
• Experience with Agile methodology following SAFe.
• Availability for on-call rotation., * UNIX.
• Windows Operating Systems.
• Server Hardware.
• Firewalls.
• Network routing.
• Switches.
• Load Balancers.
• Middleware.
• File Transfer.
• Messaging.
• Database.
• Cloud Technology.
• Automation Technology.
• SRE.
• DevOps.
• Systems Engineering.
• Agile.
• SAFe.
• Incident Management.

Qualification And Education:

• Strong verbal and written communication skills.
• Excellent interpersonal, negotiation, creativity, and attention to detail skills tailored for the intended audience.