IT Engineer Lead

This role collaborates on the end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA Utilities and SAP Service Cloud. The successful candidate will oversee the design, configuration, customization, and integration of SAP applications to meet business requirements, working in conjunction with both internal and third-party teams., * Collaborate on end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes

• Oversee the design, configuration, customization, and integration of SAP applications
• Oversee progress on SAP-specific RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows) development
• Guide unit, SIT, UAT, regression, and performance testing for SAP components
• Coordinate with vendors and third-party service providers for timely delivery and integration of SAP solutions
• Assist in managing deployment, cutover, and hyper care activities, including knowledge transfer and mentoring
• Ensure SAP security roles, access models, and compliance requirements are designed, implemented, and tested
• Drive adherence to SAP-standard DevSecOps practices including automated CI/CD pipelines
• Facilitate communication and collaboration across workstreams to ensure SAP solutions integrate effectively
• Establish industry-standard SAP monitoring for error handling, performance, and abnormal use
• Participate in program governance, status reporting, risk management, and issue resolution

• Currently authorized to work in the United States via citizenship or
• Minimum 7 years of experience in SAP solution delivery, including design, configuration, development, and integration activities
• Proven experience with SAP implementations in complex, multi-vendor enterprise environments
• Strong knowledge of SAP S/4HANA, SAP Service Cloud, ABAP programming, SAP BTP, and related SAP products
• Experience with integration technologies including SAP BTP Integration Suite, RESTful APIs, and middleware platforms
• Familiarity with DevSecOps tools and practices, including CI/CD pipelines and automated testing frameworks
• Solid understanding of SAP security models, SAP GRC Access Control, and related compliance requirements
• Experience with SAP testing activities including unit testing, SIT, UAT, regression, and performance testing
• Strong communication and organizational skills with the ability to coordinate across team boundaries
• Experience with Jira, qTest, or similar Agile project management and test management tools

Desired skills:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
• SAP certifications such as SAP Certified Associate, SAP Certified Professional, etc
• Experience in utility or energy industry digital transformation programs
• Knowledge of the integration of non-SAP products with SAP (MuleSoft, API architectures, IAM tools, etc)
• Familiarity with SAP Analytics Cloud and SAP Business Data Cloud
• Experience with AI-powered SAP tools
• Understanding of regulatory and compliance requirements relevant to utilities and customer data privacy
• Experience with enterprise data migration and master data management in SAP environments
• Knowledge of people enablement and change management practices related to SAP adoption

• Medical
• Dental
• Vision
• Sick Pay (for applicable states/municipalities)

ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.