Systems Engineer Level 3--Beaumont, TX
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Role details
Tech stack
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Job description
- Designing and implementing a network infrastructure based on organizational requirements
- Installing and configuring network hardware, such as router, switches, and firewalls.
- Monitoring network performance, system availability, and reliability
- Troubleshooting and resolving network issues, including hardware and software problems.
- Collaborating with other IT professionals to develop and implement network security measures.
- Conducting regular network maintenance, including updating software and hardware.
- Documenting network configurations, processes, and procedures.
- Providing network engineering support and training to other team members. o Understand the stack of products that make up our stack of Managed Services products o Take Control/AV Defender/N-central o RSM/EDR/Datto/Axcient/Connectwise/Microsoft 365/Passportal o Company’s specific software ECL and Connectwise o Handle issues with customers that both Level 1 and 2 need to escalate o New discovery of net new client opportunities. Rapid Fire tool
Requirements
· Ability to work on multiple priorities and/or projects simultaneously · Pre-programming data gathering · Intermediate knowledge of routers, layer 2/3 switches, and other networking devices · Advanced knowledge of both Microsoft server and desktop operating systems · Experience with Apple and Linux operating systems · Intermediate knowledge of creating and troubleshooting wireless networks · Experience in Microsoft 365 and Microsoft Azure administration · Ability to build positive and collaborative relationships · Working directly with customers and our technical staff to provide high-end solutions · What you need to have: · 2+ years’ experience in computer network management and technical support is required · Experience in managing end client networks · A+ certification is preferred · NET + certification is preferred · MCP (Microsoft Certified Professional) is preferred Network Engineer–Additional Skills Preferred
- Knowledge of Microsoft Applications and how to implement & migrate from other platforms
- Knowledge of Microsoft Active Directory both premise and cloud based
- Knowledge of Fortinet specific network infrastructure devices (Firewalls, Switches, etc.)
- Knowledge of Telephone/VOIP technology
- Knowledge of IOS devises, **Applicants must have a valid Driver’s License and Social Security Card.
Benefits & conditions
48 cents per mile to be reimbursed for travel and $50 a month cell phone allowance. 401K after 1 yr and health insurance contribution. Applicants must include a Detailed Resume and 3 Professional References, along with the application. ** Applicants must complete Criteria Corp Assessments immediately after phone interview, in order to be considered.**
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