Server Technician

Wea are looking for a Junior Eng. Lab Technician to help optimize the performance of next-generation servers for its cloud and enterprise customers. As a passionate and dedicated Junior Eng. Lab Technician in the Server Performance Group, you will be supporting the server performance architects who optimize workloads for throughput and latency by identifying opportunities across all parts of system architecture, spanning the application and related frameworks, the Java Virtual Machine, operating system, hypervisor, network and storage drivers, BIOS, CPU core, memory & I/O subsystems. SPG needs a Junior Eng. Lab Technician who is comfortable with server assembly, operation, SW installation and both debug/repair of hardware. The candidate would be responsible for racking, stacking, and maintaining servers as well as installing components (e.g., processors, memory, storage, NICs, etc.) on rackmount and benchtop systems.

Do you have experience in Windows Server administration?, Do you have a Associate’s degree?, Job requirements (at least 1 year of demonstrated ability in each of the following):

• Team oriented - The candidate is willing to work in a team environment, take ownership of tasks and drive them to completion.
• Comprehend Instructions, SOP’s - Interpret and follow standard operating procedures well.
• Computer hardware installation - Must be able to install and remove CPUs, memory, peripherals, and storage media (e.g., SSDs, NVMe’s, NICs, etc.).
• Flashing firmware - Familiar with flashing firmware (i.e., BIOS, FPGA FW, VR FW) on systems or devices via remote management system or programming tool.
• Good understanding of Linux OS and Windows Server OS - Must know how to install various Linux and Windows OS versions. Also, candidates must be familiar with navigating the OS file system, list hardware components and configure network interfaces.
• Committed to develop skillsets - Candidate must be able to quickly learn line-of-business applications in AMD for specific technical tasks.
• Detail oriented - Candidate must have great attention to detail with servicing lab requests and troubleshooting issues.
• Inventory Management - tracking, organizing and reclaiming lab hardware regularly.
• Physical Requirements - Candidate should be able to lift to 50lbs.
• Previous experience in server assembly, software/OS installation, server operation, and debug.
• Strong written and verbal communications skills - Candidate must be able to clearly communicate observations in the lab and ask clarifying questions.
• Friendly, helpful, can-do attitude, who works well with others and leadership.
• Windows and Linux environment software setup and troubleshooting.
• Ability to debug, root cause, and resolve system functional issues.

o Power/thermal

o Firmware (BIOS, FPGA FW etc.)

o Components (Board/CPU/Memory/Storage/NIC etc.)

o Network

• Basic understanding of Linux networking, installing “NICs” network interface cards, and applying static IP addresses.
• MS Office applications - Must know how to use Word, Excel, PowerPoint etc..

Preferred attributes:

• Ability to setup/configure/debug high speed network infrastructure in a lab environment.
• Prior experiencing with automated testing.
• Experience with configuring a server cluster, or client/server configurations.
• Experience managing several server systems and end-user support.
• Willingness to work extended hours on rare occasions, including evenings or weekends, to support critical milestones or urgent issues

Candidate Experience and Education:

• Required: 2 years of related experience or education
• Preferred: Associate’s degree in computer technology and at least 3-5 years of proven experience in related field.