Infrastructure Engineer Sr

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise’s technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP’s technology standards, architectures and best practices., This position will be the Sr Engineer for a team responsible for ensuring workstation software packaging, deployments, vulnerability remediation, and security patching. In-Depth knowledge and experience of Microsoft Config Manager, Intune, and Patch MyPC for third party applications Strong experience using PowerShell and other scripting languages to develop and maintain scripts to automate day-to-day tasks, * Experience with JAMF console and deploying security updates and remediate vulnerabilities on Mac devices

• Strong troubleshooting experience Microsoft Windows and Apple Operating Systems for Workstations, DNS, and Active Directory
• Good data analysis skills and reporting capabilities using Power Bi, Advanced Insights and other reporting tools
• Experience troubleshooting security tools on endpoints

Core Responsibilities:

• Improve and maintain Windows workstation patching process and cycle. Actively verify and apply security patches. Develop and maintain documentation for Config Manager/Intuneprocedures and configuration of systems.
• Maintain and monitor Config Manager / Intune platform and client health on workstations and mitigate identified problems.
• Verify all endpoints are containedin Config Manager / Intune inventory and perform routine audits of workstations to ensure compliance with established standards, policies, and configuration guidelines.
• Create and deploy application deployment packages through Config Manager / Intune
• Develop and maintain PowerShell Scripts to automate day-to-day tasks.
• Drive vulnerability assessment and remediation work, including escalation support for workstation related issues.
• Create and deploy application deployment packages through Config Manager / Intune
• Develop and maintain PowerShell Scripts to automate day-to-day tasks.
• Drive vulnerability assessment and remediation work, including escalation support for workstation related issues., The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

• 4+ years’ relevant work experience is required in deploying and packaging desktop software applications on Microsoft Windowsand Mac OS including roadmap design, assessments, planning, implementation and upgrades/migrations of Packaging and deployments Tools.
• Experience with Citrix and Azure is a plus.

What We’re Looking For:

Education requirements are listed below

• Bachelor’s degree in computer science, engineering, or related technical field is required., * 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Base Salary from $87,633.00 - $109,543.00 /year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!