Website Experience Manager

About the Role Join a dynamic Direct to Consumer team to manage the user experience across a major global e-commerce website, closed user group sites, and a dedicated shopping app. Focusing on the mobile product category-including smartphones, tablets, and wearables-you will ensure all product offers and pages are fully optimized to drive traffic, conversion rates, and revenue., * Brief and execute website and app merchandising updates for key mobile product launches and campaigns.

• Utilize Content Management Systems (such as Adobe Experience Manager and Hybris) to accurately update web pages.
• Conduct quality assurance testing prior to go-live and raise tickets to resolve site bugs.
• Analyze website funnel performance using data analytics tools and provide recommendations for user journey improvements.
• Build strong relationships with marketing teams, commercial teams, and external agencies to ensure clear briefing and timely execution.

• A minimum of 2 years of experience within a digital or multinational e-commerce business.
• Experience briefing website content updates and working alongside agency publishers, designers, and developers.
• Familiarity with interpreting data from tools like Adobe Analytics or Google Analytics.
• A proactive, self-starting approach with exceptional attention to detail and communication skills.
• Preferred but not essential: Experience with digital project management, merchandising, and using enterprise CMS platforms.