Senior Site Reliability Engineer

Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions., Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers. Be able to debug errors when deploying terraform.

-Run ansible playbooks to manage customer infrastructure. Be able to modify and troubleshoot ansible as needed as errors occur.

-Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.

-Configure, build, and deploy containerized services using Docker and/or Kubernetes.

-Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues.

-Produce and maintain technical documentation in regard to network and system design and governance.

-Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.

-Operate in a security-first mindset, performing all other responsibilities with security in mind.

-Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.

-Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources where practical and within security boundary guidelines.

• 6+ years of experience in a DevOps Engineer or Site Reliability Engineer
• 5+ years of hands-on Terraform experience for building and maintaining production-grade infrastructure at scale or knowledge of Ansible for automation within the cloud infrastructure
• Basic cloud networking, example - route tables and security groups
• Experience working in an AWS and/or either Azure or GCP environment
• Experience with CI/CD tooling such as Gitlab runners or GitLab CI
• Experience working in a large enterprise environment with at least 100-200 servers Preferred qualifications:

-Expertise in designing, analyzing and troubleshooting large-scale distributed systems.

-Ability to debug and optimize code and automate routine tasks.

-Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.