Full Stack Engineer

Our pilots reliably get users to an “aha” moment (we’ve won 97% of our pilots), but it’s high-touch. We run kickoffs, coach users, customize settings, spot issues, build fixes, document ROI, and more.

By writing playbooks, automations, and reports that help us onboard more firms, you have the opportunity to directly double or triple our growth rate.

You’ll get room to run

You’ll have broad latitude to remake our processes, and your own role, as we grow. We don’t want rule-followers - we want to hire incredible people and give them lots of room to build., * Run onboardings: Run onboarding calls and 1-1 setup calls, coach users on how to use Ajax successfully, and customize Ajax for them.

• Own pilot success: Learn what the firm cares about, spot issues early, implement changes in real-time, document ROI, run closing calls.
• Investigate issues: dive in, fix problems, gather data, and feed insights to engineering so we keep improving.
• Set us up for scale: automate repeated steps, create reusable materials and playbooks, trim anything that doesn’t move the needle., * We only bring somebody on if we can imagine looking back in 5 years and saying ‘they were the single most important driver of our success.’”
• You will deal with high-stakes situations and be responsible for the outcomes. If you do an incredible job, you’ll be the reason Ajax grows 10x - and your scope will grow along with it.

Do you want such a steep growth curve?

If helping customers succeed and building new processes sounds fun, we’d love to hear from you!

• You have 1-4 years of experience in banking, consulting, high-growth startups, or a similar environment
• Talking to users and solving their problems energizes you.
• You’d rather ship v1 and learn than wait for perfect directions.
• Your curiosity drives you to learn new skills and dive deep into problems.
• You’re comfortable diving into Excel, and know (or are excited to ramp quickly on) SQL
• You communicate with clarity and kindness, whether to a paralegal or a partner, and you can be persuasive without leaving stakeholders with a sour taste.
• You enjoy turning ad-hoc processes into repeatable systems. Imposter-syndrome disclaimer: research shows some candidates avoid applying unless they check every box. If this role excites you, please reach out even if your experience looks a little different.

• $120-160k base + above-market equity. Both are subject to increase if you do a great job.
• Benefits: health, dental, vision, unlimited PTO.
• Daily collaboration with founders and a steep growth curve.