Solution Architect - Road Asset Management in Detroit
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Role details
Tech stack
Job description
As a Solution Architect, you are the primary technical point of contact for our customers, responsible for their long-term success with our connected product portfolio. You’ll understand their challenges, design solutions that maximize the value of our platform, and bridge customer needs and product development.
You’ll join a team of Customer Success Managers and Solution Architects, working closely with developers, product managers, and sales & business development teams. The role includes occasional travel to customer sites and industry events across North America, with some international travel.
Your key responsibilities
- Support customers through onboarding, use-case analysis, solution design, training, and ongoing guidance on our products, dashboards, and analytics tools.
- Translate customer requirements into technical solution architectures and manage related commercial administration.
- Keep customers informed about the product roadmap, new features, and best practices.
- Streamline deliveries and reduce manual work to continuously improve customer processes.
- Collaborate with Product Managers, Developers, and Data Scientists in an agile environment.
Requirements
You’re a curious, proactive professional who enjoys combining technology, customer interaction, and problem-solving. Building strong relationships comes naturally to you, and you thrive on understanding both technical and business needs. You’re a true team player motivated by real impact, helping customers succeed while building smarter, more sustainable infrastructure., Bachelor’s degree in Civil Engineering, Applied Mathematics, Data Science, Computer Science, or a related engineering discipline.
- Experience in road infrastructure, road asset management, pavement management, or transportation systems.
- Experience with data analysis.
- Excellent written and verbal communication skills in English.
- Eligible to work in the United States without employer sponsorship.
qualifications
- Experience with Python and SQL.
- Strong understanding of road engineering principles and infrastructure maintenance processes.
- Familiarity with AI-assisted software development or coding tools.
- Existing relationships with U.S. state DOTs, municipalities, or automotive OEMs a plus.
Benefits & conditions
You’ll work alongside highly skilled, dedicated colleagues in a welcoming, inclusive environment, with technology that makes infrastructure safer, smarter, and more sustainable. You’ll collaborate with industry-leading experts, influence innovative products, and grow your expertise, with future opportunities in Product Management, Product Ownership, or Software Development.
We offer a competitive salary and benefits package, including medical, dental, and vision coverage, 401(k) with company match, and paid time off.
Learn more about Life at NIRA: Careers at NIRA Dynamics
NIRA Dynamics Inc. is an Equal Opportunity Employer. We celebrate and do not discriminate on the basis of , , , , , , , veteran status, , gender , or any other legally protected status.
About the company
At NIRA, we develop software solutions that help road authorities and infrastructure organizations make smarter, data-driven decisions. Our connected products enable customers worldwide to monitor, analyze, and maintain road infrastructure more efficiently and sustainably.
We’re looking for a Solution Architect to join our growing U.S. team in Detroit. This is more than a traditional customer-facing role: you’ll combine customer engagement with technical product analysis and domain expertise, turning customer insights into innovative solutions that shape the next of digital road infrastructure.
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