Systems Administrator (Desktop Support)

General Dynamics IT
Springfield, VA, United States
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Databases Data Integrity HP Thin Clients System Center Configuration Manager Print Servers Citrix Systems Software Deployment Software Engineering System Software Backup and Restore Internet Protocol Telephony
+1 more
Hardware Infrastructure

Job description

this role, a typical day will include:Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.Provide troubleshooting support for systems hardware and software issues that are highly complex.Performs advance software installations and upgrades to operating systems and layered software packages.Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions. Leads complex data/media recoverability following a schedule of system backups and database archive operations.Evaluates and assesses existing systems and plans long term strategies.Configure and maintain networked computer system, including hardware, system software, and applicationsConducts advanced

Requirements

to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager. Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleaguesTrain end-users on the proper use of hardware and software. May training large groups of end users.May coach and review the work of less-experienced professionals.May serve as a team or task leader (Not a people manager)May require after hour support or weekend support for mission, program and special project support WHAT YOU’LL NEED TO SUCCEED:Knowledge in one or more of the following areas:Thin Client using Virtual Desktop Infrastructure (VDI) Technology Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM End User Hardware Thin Client, Thick Monitors, KVMs, Printers, Plotters Print Server Configurations, VOIP phone, Desktop Image ManagementHome Directory and Profile Support ServicesE-mail Support ServicesSoftware Support Services Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM Excellent troubleshooting capabilitiesStrong communication skillsStrong work ethic and attention to detail Strong writing skills (consistently document work completed)Strong time management skills and ability to work flexible schedules to meet job requirementsAbility to move and lift computers, printers, monitors, and other hardware Team player and willing to share knowledge and learn from others to ensure team’s success Enthusiasm and ability to adapt to new and changing technologies Education/Experience Requirement:BA/BS (or equivalent experience)3 years of experience Certifications:Security+ or CASPITIL v4 Foundations Location: Customer Site

Benefits & conditions

US Citizenship Required GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #RoverGSS

About the company

Transform technology into opportunity as a Systems Administrator (Desktop Support) with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Systems Administrator (Desktop Support) you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Springfield, VA. HOW A SYSTEMS ADMINISTRATOR (DESKTOP SUPPORT)WILL MAKE AN IMPACT As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments. In

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