Data Center Operations Engineer

• Lead day-to-day operational support, including equipment installation, cabling, and facility rounds.
• Oversee preventative maintenance cycles and ensure compliance with operational standards and audit requirements.
• Manage and resolve escalations during incidents; act as decision-maker in high-pressure situations.
• Operate and optimize Building Management Systems (BMS), Computerized Maintenance Management Systems (CMMS), and ticketing systems.
• Configure, monitor, and tune infrastructure systems to improve reliability and efficiency.
• Mentor and train junior operations staff; ensure proper documentation and SOP adherence.
• Interface with strategic customers, providing remote hands support, escalation management, and service recovery.
• Partner with facilities, engineering, and customer success teams to align on operational needs and improvements.
• Maintain accurate records, logs, and reports for compliance, audits, and performance reviews.
• Support capacity planning and operational readiness for new deployments., * Zero downtime achieved through proactive monitoring, preventative maintenance, and effective incident management.
• Smooth customer experience with quick, accurate, and professional handling of remote hands requests and escalations.
• High-performing systems with optimized power, cooling, and monitoring configurations that support dense AI/HPC workloads.
• Well-trained team of operations staff that follows SOPs, executes work efficiently, and grows under mentorship.
• Accurate, compliant documentation that meets audit requirements and provides transparency for leadership and customers.
• Continuous improvements implemented in workflows, safety, and operational efficiency to scale with business growth.

Technical Mastery of Mission-Critical Infrastructure

• Deep understanding of electrical, mechanical, and IT infrastructure systems (power distribution, cooling, cabling, server hardware)
• Ability to diagnose, troubleshoot, and resolve complex infrastructure issues under time-sensitive conditions
• Skilled in operating and interpreting data from BMS, CMMS, ticketing, and monitoring tools

Operational Excellence & Preventative Maintenance

• Strong command of SOPs, MOPs, and EOPs with a disciplined approach to execution
• Expertise in designing, managing, and improving preventative maintenance programs
• Detail-oriented mindset for inspections, documentation, compliance, and audit readiness

Incident Leadership & Decision-Making

• Ability to remain calm, clear-thinking, and decisive during outages or operational escalations
• Strong situational awareness and risk assessment capabilities to drive safe, effective resolutions
• Experience coordinating stakeholders and communicating clearly during high-pressure events

Systems Optimization & Continuous Improvement

• Analytical approach to tuning and optimizing power, cooling, and monitoring systems for high-density environments
• Ability to identify inefficiencies, propose improvements, and drive implementation across teams
• Comfortable working with data to inform operational decisions and capacity planning

Customer Service & Communication

• Professional, customer-oriented approach when supporting remote hands, escalations, or service recovery
• Clear written and verbal communication skills, able to translate technical updates for both technical and non-technical audiences
• Skilled at balancing customer needs with site-level operational priorities

Leadership & Team Development

• Experience training and mentoring junior technicians, with an emphasis on safety, accuracy, and professional growth
• Ability to model operational discipline, set expectations, and ensure adherence to processes
• Strong collaborator who works well across facilities, engineering, and customer-facing teams, * 5+ years of data center or mission-critical facility operations experience, with a strong focus on hands-on field work.
• Proven expertise with power, cooling, and IT infrastructure systems in high-density environments.
• Hands-on experience with BMS, CMMS, ticketing, and monitoring tools.
• Demonstrated ability to lead incident resolution and high-pressure operational decisions.
• Prior experience mentoring or leading junior technicians preferred.

At Colovore, we believe great work happens when people feel supported, trusted, and empowered. We offer a competitive and thoughtful benefits package designed to support your health, growth, and life outside of work, including:

• Competitive compensation with opportunities for growth and advancement
• Comprehensive health benefits (medical, dental, and vision)
• Unlimited Paid Time Off (PTO) to support flexibility, rest, and work-life balance
• 10 paid company holidays and paid sick leave
• 401(k) plan with company participation
• Professional development opportunities and learning support
• Collaborative, inclusive culture where your work makes a real impact

If you’re excited to build meaningful infrastructure, solve complex challenges, and grow with a team that values both performance and people, we’d love to hear from you. FULL_TIME Organization https://startup.jobs/logos/55717 Colovore None Startups Place

Colovore is the leader in ultra-high-density, liquid-cooled AI colocation data centers for the deployment of AI inference, SuperPod, and AI factory applications and solutions. With facilities featuring power densities of 17-500+ kilowatts per cabinet, we are expanding quickly and building a national footprint of modern, hyper-efficient, high-density data centers to serve F500 enterprises and startups. The company was acquired by King Street in 2024, who provides real estate development expertise and secured $925 million funding to accelerate its national expansion. Join our team and play a critical role as we scale for rapid growth. You can be a game-changer at Colovore.