Enterprise Applications Lead

This is a hybrid position based out of our HQ Office located in Morgantown, West Virginia. You’ll be expected to work in the office three days a week. What You’ll Be Doing

• Administer and maintain enterprise applications to ensure system availability, reliability, performance, and security.
• Provide advanced application support and troubleshooting, resolving complex incidents and coordinating issue resolution with vendors and internal teams.
• Manage application configuration and change control processes to ensure system integrity, compliance, and alignment with business requirements.
• Lead application lifecycle activities, including upgrades, patches, enhancements, testing, and deployments.
• Partner with business stakeholders to gather requirements, identify opportunities for improvement, and translate business needs into effective technology solutions.
• Oversee application integrations and data flows between enterprise systems to ensure data accuracy, consistency, and operational efficiency.
• Develop and maintain application governance, standards, documentation, and best practices to support sustainable system management.
• Monitor application performance and usage metrics, identifying opportunities to optimize processes, improve user experience, and increase system adoption.
• Participate in relationships with software vendors and service providers, including support agreements, issue escalation, and product roadmap reviews.
• Drive continuous improvement and digital transformation initiatives by evaluating new technologies, automating business processes, and recommending enhancements that support organizational goals.

• Bachelor’s degree in information technology or a related field, or five years of relevant experience in lieu of education, with a minimum of five years of experience in IT operations, coordination, or support; oil and gas industry experience preferred.
• Knowledge of enterprise application administration, configuration, and support, including system maintenance, troubleshooting, upgrades, and change management processes.
• Ability to analyze business processes and requirements and translate them into effective application solutions that support organizational objectives.
• Knowledge of enterprise systems integration, data management, and application configuration.
• Strong problem-solving and analytical skills with the ability to diagnose complex technical issues and implement timely, effective resolutions.
• Ability to manage multiple priorities and projects simultaneously while maintaining accuracy, quality, and adherence to deadlines.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical teams, business stakeholders, vendors, and executive leadership.
• Knowledge of IT governance, security, compliance, and best practices related to enterprise applications, system access, configuration management, and data protection.
• Ability to lead and influence cross-functional teams, drive continuous improvement initiatives, and provide guidance and mentorship in support of organizational and technology goals.