IT Engineer

ONE STOP COLLECTIBLE CORP
Boston, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Amazon Web Services Apple Mac Systems Systems Engineering Bash Shell Business Software Business Systems Software as a Service Github Python (Programming Language) OpenID Phishing
+9 more
Salesforce.Com Security Assertion Markup Language (SAML) Systems Integration User Provisioning Software Scripting Okta Slack Casper Suite Gsuite

Job description

  • Administer Okta as the front door for every business application: SAML/OIDC, SCIM, lifecycle policies, and access provisioning across AWS, GitHub, Salesforce, and the broader SaaS estate.
  • Automate employee onboarding and offboarding end-to-end, replacing manual runbooks with code.
  • Own day-to-day administration of our SaaS and business systems - Salesforce, Zoom, Slack, Google Workspace, and similar - including configuration, integrations, user and license management, and support for the teams that depend on them.
  • Manage the Jamf-administered macOS fleet: default provisioning, software allowlisting, patching, and day-to-day endpoint operations.
  • Maintain an accurate inventory of the SaaS estate, integrate apps with SSO/SCIM, and prune unused accounts, licenses, and API tokens.
  • Partner with Finance and system owners on SaaS licensing, renewals, and rationalization as the estate grows.
  • Support the security team’s phishing-awareness program, audit evidence collection, and corporate detection tuning.
  • Serve as first responder for IT issues across the company, setting SLAs and growing the function as we scale.

Requirements

  • 5+ years of IT engineering experience at a fast-growing technology company.
  • Deep Okta administration expertise: SAML/OIDC, SCIM, lifecycle policies, and workflows.
  • Jamf Pro and macOS endpoint management fluency, with scripting in Python, Bash, or similar.
  • A track record of automating onboarding/offboarding and replacing manual access processes with code.
  • Hands-on experience administering a broad SaaS estate spanning engineering and business systems (Google Workspace, GitHub, 1Password, Salesforce, Zoom, Slack, etc.).
  • Comfort supporting business-critical systems owned by other teams - able to work with Sales Ops, Finance, and People on configuration and access without needing to be the domain expert.
  • A calm, low-friction operator presence - able to handle an incident, an executive IT request, and a fleet rollout in the same morning.

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