IT Manager

The qualified candidate will know how to maintain users within a Windows Active Directory domain environment. Expertise in Windows OS’ up to 11 Pro and Server 2022, including Database Systems is a must. Exercise the highest level of discretion. Advanced organizational skills. Strong ability to prioritize a constantly changing task list. Possess strong technical and networking skills with ability to quickly troubleshoot and resolve complex problems and machine stoppages. Duties include hardware and software end-user support. Support/Diagnose/Repair various computer devices: workstations and peripherals and software problems. Broadcast Engineering knowledge, CISSP/CEH, Linux/Unix, Firewall, SAN/NAS and VMWare VSphere experience considered a plus

This position includes on-call rotation which may require weekend/holiday emergency work as needed.

General Responsibilities:

• The IT Manager is responsible for the proper operation of all information technology and related equipment and software at the station and for answering technology-related questions.

• Install, configure & repair computer hardware, operating systems, and applications.
• Perform regular maintenance to ensure networks operate correctly.
• Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems.

• Routine maintenance of hardware/software

• Performing software upgrades and file backups on the network daily, weekly, or monthly.
• Solve IT problems promptly.
• Assist computer users through phone, email, or in-person.

• Support and train end users on computer hardware and software

• Assist with Broadcast equipment installation and setup.

• Participate and oversee all aspects of information security.

• Perform other duties as assigned.

A Bachelor’s degree in Computer Science, Network Engineering a related technology field or

equivalent experience is preferred.

• Industry specific certification expected.

• Cisco experience and certification are strongly desired.

• 1-3 years of relevant experience in computer user support.

• Time management skills and the ability to establish reasonable and attainable deadlines for resolution are required.

• Flexibility to work any shift including nights/weekends.

• Ability to work under extreme deadline pressure and respond to late changes (be fluid).

• Ability to maintain a positive work atmosphere and behaving in a manner that will work well with co-workers, supervisors, and vendors.

You must possess and maintain a valid driver’s license in good standing.

This is not a remote work position. All work must be performed on-site., Pre-employment and random drug testing, successful completion of pre-employment background check, and MVR check are conditions of employment. You must possess a valid driver’s license had have a good driving record. Must have a reliable source of transportation and be flexible on hours.

If offered a position, you must produce legally required documentation demonstrating your eligibility to work in the United States before you can begin employment.

For more than 60 years, ABC12 has been part of the Mid-Michigan community. Being called a leader in the industry is a responsibility and commitment we take seriously.

Providing breaking news of the day and keeping our viewers informed before, during and after severe weather is our commitment day in and day out. Reaching beyond the traditional news of the day, ABC12 is humbled to be the media partner for several events throughout the year benefiting the community we call home.

If you are looking for a place to grow your career, find an opportunity to make a change or challenge your skills, the award winning team of ABC12 could be the perfect home for you too.