Salesforce Consultant - Decision Support Administrator

• Review/Create application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into our infrastructure.
• Identify and pro-actively manage potential risks.
• Implement solutions based on user requirements and integration into existing infrastructure.
• Maintain an excellent quality standard for projects delivered to customers.
• Support training to new and existing employees on how to use system functionality.
• Proactively gather feedback from users. Manage system changes without interruption to the user.
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Review and adjust system settings for proper visibility and security.
• Manage deployments using Gearset.
• Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.

• Development experience with Sales Cloud, as well as Community Cloud and SSO.
• Knowledgeable of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs.
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Strong functional understanding of object-oriented databases and systems.
• Sound analytical skills with the ability to successfully troubleshoot and problem solve.
• Ability to develop requirements for applications based on user input and needs.
• Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously.
• Logical, process-oriented thinker with a natural sense of urgency.
• Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills.
• Ability to develop Lightning Web Components.
• Ability to perform backend data integration such as HTTP, Web Services.
• Ability to implement Conga Composer Document Generation Solutions.

Preferred Knowledge, Skills & Abilities:

• Certification as a Salesforce Platform Developer.
• Certified Salesforce Administrator.
• Proficient in SOQL, SOSL, APEX, Unit Test Development, JSON and XML