Web Services Software Quality Assurance Engineer Level 3

Job Title: Web Services Software Quality Assurance Engineer Level 3. Location: Washington, DC. General responsibilities: Contractor personnel shall be responsible for complying with the following general requirements:

• Work 40 hours per week. The normal work hours are 9 am to 5:30 pm, Monday through Friday, with a half hour for lunch.
• Work effectively and collaboratively with Web Systems colleagues on assigned projects and activities.
• Follow the Web Systems Agile SCRUM Methodology, other frameworks, governance processes, and best practices.
• Maintain professional relationships with customers, management, colleagues and deliver high-quality customer service
• Supporting the Product team in testing sites, systems, and applications before client rollout
• Evaluate and recommend various testing tools appropriate for the various technologies used in to define and generate automated, repeatable testing scripts
• Assess quality of new features or new systems against Customer Experience, User Experience, and Accessibility
• Document test results to support the efficient resolution of problems and to capture defect data.
• Define repeatable testing strategies and documentation for concurrent and future testers; define automated testing strategies as possible
• Execute tests to compare results with requirements, to identify defects, and to ensure compliance (e.g., systems, functionality, etc.)
• Recreate identified defects to assist in the resolution process
• Participate in defect management discussions with the Project Owners, Designers, and Developers to ensure defects are fixed in a timely manner and adequately tracked
• Produce and communicate test result reports for Change Management process, and for a range of potential audiences (Managers, Developers, Product Owners, or Executives)
• Conduct rapid smoke tests as part of an Agile development environment

Specific responsibilities: Contractor personnel shall be responsible for performing the following specific tasks:

• Performing manual and automated testing on Drupal 10.x and 11.x environments.
• Ensuring cross-browser compatibility and responsive design adherence.
• Validating content accuracy and functionality across different user roles.
• Conducting regression testing after updates, patches, and deployments.
• Ensuring compliance with accessibility standards (e.g., WCAG 2.1 Level AA, Section 508).
• Assessing and analyzing areas of concern for accessibility non-compliance and resolving specific accessibility defects.
• Collaborating with developers, designers, and stakeholders for issue resolution.
• Creating and maintaining detailed test plans and test cases tailored for complex Drupal sites.
• Enhancing QA processes through recommendations and best practices.
• Supporting migration testing from Drupal 10 to 11 to ensure data integrity and functional parity post-migration.
• Testing complex workflows, integrations, and third-party modules to ensure stability and compliance with functional requirements.
• Participate in requirements, design/development reviews, and product planning sessions to proactively validate usability and testability.
• Testing complex Drupal workflows and permissions.
• Validating module interactions and dependencies.
• Testing content types and taxonomies.
• Verifying media handling and file management.
• Testing search functionality and content indexing.
• Validating form submissions and data processing.
• Conducting thorough regression testing after updates and deployments.
• Testing content migration processes between Drupal versions.
• Validating theme implementations and responsive design.
• Testing multi-site configurations and shared functionality.
• Ensuring familiarity with Drupal features, modules, and overall site structure to effectively test functionality and integrations.
• Create and maintain detailed test plans and test cases tailored for complex Drupal sites, ensuring appropriate format and level of detail.
• Other project management and contract-related functions as needed.

• 2 years of experience in QA testing of applications, web sites, and web applications
• Experience with test plan creation, test case reviews, test execution, defect resolution and root cause analysis
• Excellent communication skills required to document and report on defects and other software issues
• Must have strong diagnostic skills to properly test software and measure the quality of the product
• For web application testing, programming knowledge with various technologies desired
• Possess a degree in Computer Science, Information Systems, Mathematics, Statistics or related field or the equivalent in education and work experience, * Bachelor’s degree in an Information Technology, Computer Science, MIS, or related discipline, or equivalent related experience
• 10 years in field of Information Technology and software Quality Assurance with a minimum of 4 years of experience testing Drupal-based websites
• Expertise in functional, regression, usability, and performance testing methodologies. Strong understanding of accessibility (Section 508 and WCAG 2.1/2.2) compliance

Requirements:

• Proficiency with testing tools, including browser developer tools and automation frameworks (e.g., Playwright, Selenium WebDriver 4.x).
• Knowledge of accessibility testing guidelines and relevant tools, including screen reader software (JAWS, NVDA, Talkback, Voiceover) and other relevant accessibility testing tools.
• Experience with bug tracking and test management tools such as ClickUp or Jira.
• Ability to develop skills and quickly adapt to new technologies and priorities
• Familiarity with HTML5, CSS, JavaScript and accessibility features.
• Experience testing complex integrations, third-party APIs, and custom Drupal modules
• Familiarity with Drupal features, modules, and site structure to effectively perform targeted testing
• Demonstrated expertise in Drupal content management testing, including experience with content types, taxonomies, and workflows
• Experience with Drupal module and theme testing, including understanding module dependencies and theme inheritance

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.