TELECOMMUTE Lead Business Architect - AI, Workflow & Business Transformation

We are seeking a highly experienced Lead Business Architect to lead business transformation, workflow modernization, and AI-enabled operational improvement initiatives. This is a senior, hands-on role requiring the ability to bridge business strategy, technology, and operational execution while working with business leaders, technical teams, product teams, and cross-functional stakeholders., * Lead Business Architecture and business process transformation initiatives, including development of future-state operating models and workflows.

• Assess current business processes to identify bottlenecks, inefficiencies, automation opportunities, and opportunities for end-to-end optimization.
• Lead discovery sessions with business stakeholders and translate business needs into scalable workflow designs, prototypes, and actionable technology roadmaps.
• Use AI and emerging technologies to accelerate discovery, streamline operations, automate manual activities, and improve decision-making.
• Develop and refine journey maps, microjourneys, business blueprints, and workflow prototypes using LCNC platforms.
• Conduct hands-on configuration and prototyping on LCNC/COTS platforms to demonstrate and validate proposed solutions.
• Partner with business SMEs to transfer knowledge and enable greater ownership of business processes, workflow configuration, reusable components, and business architecture.
• Establish and promote standardized, reusable, and scalable business capabilities across business domains.
• Collaborate with engineers, product teams, IT leadership, executives, and other stakeholders to translate business strategy into technical roadmaps and implementable workflow capabilities.
• Provide strategic direction for AI-enabled and automation-driven operations.
• Identify data, integration, and backend requirements and communicate technical-enablement needs to IT teams.
• Promote reuse, cost-benefit analysis, risk-based decision-making, and appropriate standardization versus customization.
• Provide senior-level troubleshooting, gap analysis, and recommendations for process and operational improvement.
• Mentor and guide other Business Architects and cross-functional team members.
• Influence stakeholders and business leaders through strong communication, strategic thinking, and knowledge of emerging technology capabilities.

The ideal candidate combines deep Business Architecture and transformation experience with practical expertise in AI, Low-Code/No-Code (LCNC) platforms, workflow design, prototyping, data architecture, and enterprise technology. This individual should be comfortable moving between strategic leadership and hands-on solution design, simplifying complex business problems and translating them into scalable, technology-enabled solutions., * 15+ years of professional experience leading Business Architecture, business transformation, or comparable enterprise transformation initiatives.

• Strong experience with AI, automation, emerging technologies, and modern approaches to business process optimization.
• Demonstrated experience leading business discovery sessions with real-time workflow configuration and prototyping.
• Hands-on experience creating journey maps, microjourneys, business blueprints, and workflow prototypes using LCNC platforms rather than relying solely on traditional documentation.

• Lead Business Architect / Business Architect certification in at least one applicable COTS/LCNC platform, with working knowledge of additional platforms. Relevant certification include:

• Pega Certified Business Architect (PCBA)

Demonstrated experience leading or managing cross-functional teams and enabling business stakeholders/customers.

Strong interpersonal, communication, influencing, and stakeholder-management skills.

10+ years of experience in data engineering/design, including development of backend scripts and queries using relational databases such as Oracle, PostgreSQL, or Microsoft SQL Server.

Working knowledge of AWS, Pega, Salesforce, MuleSoft, and Palantir Foundry/AIP.

Strong understanding of software development processes, technical standards, and industry best practices.

Demonstrated experience in hands-on technical leadership or technical management, preferably within a consulting or contractor environment.

Ability to manage multiple priorities and deliver high-quality work within defined schedules and deadlines.

Bachelor of Science (BS) degree in Computer Science or equivalent CS-focused bachelor’s degree.

Preferred Qualifications

• Private-sector experience with an enterprise transformation or product-oriented mindset.
• Experience modernizing complex, legacy business processes.
• Experience working across multiple LCNC/COTS platforms rather than being limited to a single technology.
• Experience working across business, IT, data, and product organizations.
• Experience implementing AI-enabled workflow automation and operational transformation.