App/Cloud Support Manager

App/Cloud Support Manager (Accenture LLP; Houston, TX): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Houston, TX, and the job duties are as follows:

• Provide uninterrupted support across all domains and platforms and seamless application stability.
• Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
• Work independently with business and IT teams and provide outstanding user support on Cloud platform and related business processes.
• Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
• Serve as backup Scrum master to existing teams to achieve deliverables.
• Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
• Modernize and automate manual work to reduce the manual intervention and errors by creating playbooks.
• Analyze data with checks on regular basis to predict the failure and implement solutions.
• Fix the Security Vulnerabilities on the application and server platforms.

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, Business Administration, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 5 years of experience in each of the following:

• Utilizing SAP Master Data Governance (MDG) tool;
• Utilizing SAP FI S/4 Hana Central Finance;
• Utilizing SAP MDG Enterprise Asset Management; and
• Performing Master data conversion, cleansing, and loading.

Must have 2 years of experience in each of the following:

• Driving key architectural and design decisions throughout the project lifecycle;
• Managing SAP projects including requirements gathering, designing, building, testing, and deploying complex solutions; and
• Leading Scrum teams and planning daily Scrum events.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

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