IT Systems Administrator

Are you interested in a meaningful and impactful career? Would you like to contribute to protecting people and the environment and accelerating a statewide transition to sustainable pest management? The Department of Pesticide Regulation (DPR) could be the place for you!, The IT Systems Administrator supports the organization’s IT Infrastructure by monitoring, maintaining, troubleshooting, and administering on-premise and cloud-based systems and applications such as Azure and AWS. Manages, monitors, and maintains Windows server environment, including active directory, files services, and virtual platforms. Installs, debugs, tests, evaluates, and maintains server operating system updates, patches, backups, and disaster recovery operations. Maintains accurate documentation of server configurations, procedures, and system inventories. Administers Microsoft 365 services including Exchange Online, Entra Identity, SharePoint Online, OneDrive, Teams and related security/compliance features. Manages user accounts, licensing, permissions, and group policies across hybrid or cloud only environments. Configures and maintains M365 security controls such as MFA, Conditional Access, DLP, and identity governance. Monitors system logs, alerts, and audit reports to identify and remediate vulnerabilities. Use ITSM platform to manage customer support and systems administration requests, and to document detailed problem descriptions and resolutions. Supports automation efforts using PowerShell or other scripting tools. Evaluates new technologies and recommend improvements to enhance performance, security, and efficiency. Participates in IT projects and initiatives at the department, agency, or statewide level as a Technical Lead, team member, or departmental representative. Works closely with cross-functional teams to support planning and execution of infrastructure upgrades, cloud migration, and modernization initiatives., * Performance of these duties requires the use of computers, infrastructure hardware, networks, databases, electronic mail (both internal and external), voicemail, and the Internet.

• May occasionally work evening or weekend hours in response to system outages/recovery, maintenance, or upgrade activities.
• Occasional statewide travel on short notice may be required to support regional office locations.Travel may require overnight stays, driving, and flying.
• Performance of the duties indicated for this position occasionally require the ability to lift and carry equipment up to 50lbs

NOTE: This position may be eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the position’s designated headquarters location, as indicated on their duty statement, at their own expense.

Beginning July 1st, 2026, it is anticipated this position will be office-centered and employees will be expected to report to the office at least four days per week., The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Supplemental Application - A response to the supplemental questions is required to be considered interested/eligible in the position. The supplemental questions and instructions are listed in the “Supplemental Questionnaire” section of this advertisement. You must answer each supplemental question in its entirety and follow all instructions for answering the questions in order to be considered interested/eligible in the position.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting., You must answer each supplemental question in its entirety and follow all instructions for answering the questions in order to be considered interested/eligible in the position.

• This position is designated Conflict of Interest and requires disclosure of economic interests.

• If education is required to meet the minimum qualifications, you must include a copy of your degree and/or unofficial transcripts in order to verify you meet the minimum qualifications. If you use unofficial transcripts to verify you meet the minimum qualifications, you must provide official transcripts prior to your start date, if selected for the position., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Experience supporting and administrating Windows Servers
• Experience with Microsoft Azure, Microsoft 365, and Identity Access Management
• Experience with Microsoft Active Directory, group policies, and file services
• Experience with server virtualization technologies
• Experience in task automation and scripting
• Experience with system security and related best practices
• Experience with change management processes
• Strong understanding of the Information Technology Infrastructure Library (ITIL) framework for the standardization and improvement of Information Technology services
• Ability to communicate respectfully and with sensitivity

Critical Job Competencies:

Communication: Facilitates open exchange of ideas and opinions; actively listens; effectively uses email to communicate with customers and co-workers; makes clear and convincing oral presentations to individuals or groups; informs, persuades, builds consensus; selects and uses appropriate communication approach. Self-Motivation: Demonstrates a bias toward optimism and maintains sense of humor; views mistakes as opportunities for growth/positive learning experiences. Flexibility/Adaptability: Readily integrates changes midstream into work processes and outputs; demonstrates openness to new organizational structures, procedures, and technology; shifts gears comfortably. Teamwork: Facilitates and maintains cooperative working relationships; works toward accomplishment of group goals; values and encourages the input and expertise of others; fosters commitment, team spirit, pride, and trust. Technical Credibility: Understands and appropriately applies procedures, requirements, policies, and technology; possesses up-to-date knowledge in the profession, and accesses other expert resources when appropriate. Customer Service Orientation: Maintains cordial, effective professional working relationships with all those contacted during the course of work; readily adjusts priorities in response to changing client needs; balances the interests of a variety of clients; puts in place systems and processes to ensure clients receive high quality information, that their feedback is acted upon, and that their complaints are handled effectively. Develops trust and credibility with the client., 1. Describe your experience with Microsoft 365 and Entra Identity administration.

1. Describe your experience with Windows Servers administration.

DPR is part of the California Environmental Protection Agency (CalEPA), and our vision is for pest management that is safe, effective, and sustainable for all Californians and our environment. Our core values include accountability, collaboration, continuous improvement, and integrity. We are innovative and passionate about the work we do.

DPR values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect human health and the environment by fostering sustainable pest management and regulating pesticides. Join DPR to improve the lives of all Californians.

In compliance with federal law, all hires will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. (Note: The Department of Pesticide Regulation does not sponsor visas.)