Microsoft 365 Solutions Officer

Are you passionate about Microsoft 365, automation, and digital transformation? Do you enjoy turning business challenges into practical, innovative solutions that save time, improve services, and deliver measurable benefits? We’re looking for an experienced Microsoft 365 Solutions Officer to join our IT Shared Services team. This is an exciting opportunity to play a leading role in developing, supporting, and expanding our Microsoft 365 platform, helping both councils modernise services through automation, collaboration, and emerging technologies., As our Microsoft 365 Solutions Officer, you will be the technical lead for the development and support of a growing Microsoft 365 environment. You will work closely with service areas, business transformation teams, and external suppliers to design and deliver innovative digital solutions that improve efficiency and enhance service delivery. You’ll be primarily responsible for developing and supporting solutions across: SharePoint Online, Power Apps, Power Automate and Copilot Studio. The role combines technical expertise, solution design, business engagement, project delivery, and continuous improvement, making it ideal for someone who enjoys both hands-on development and working directly with customers to achieve transformational outcomes. What You’ll Be Doing

• Leading technical development, support, and administration of Microsoft 365 solutions.
• Designing and implementing automated business processes and workflows.
• Working with stakeholders to gather requirements and translate them into effective digital solutions.
• Developing applications and integrations using the Microsoft Power Platform.
• Supporting governance, security, and change control across the Microsoft 365 estate.
• Developing and maintaining technical documentation and user guidance.
• Exploring and implementing new technologies including AI, Copilot, APIs, and RPA to drive innovation across council services.
• Ensure a smooth transition to business-as-usual support through effective knowledge sharing, documentation and training for IMT teams., This is an opportunity to make a real impact across two forward-thinking councils. You’ll work on high-profile digital transformation programmes, help shape our future Microsoft 365 strategy, and play a key role in adopting emerging technologies such as AI-powered solutions, automation, and robotic process automation. We offer a supportive and collaborative IT environment, with opportunities for professional development and training, the chance to influence how modern digital services are delivered across local government.

We’re seeking an enthusiastic and customer-focused technology professional who can combine strong technical skills with excellent communication and problem-solving abilities. They would have experience working with Microsoft 365 technologies, particularly SharePoint Online, Power Apps, Power Automate and CoPilot Studio and the ability to translate customer requirements into effective technical solutions.

If you’re looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:

• Hybrid-working pattern (50% in the office, 50% at home)
• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days - dependent on length of service
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environment
• Support for continuous professional development and training