IT SUPPORT ANALYST

VigorCare Pediatric Services

Memphis, TN, United States

19 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Active Directory Apple Mac Systems Business Software Computer Networks Network Troubleshooting Microsoft Office Software Asset Management Information Technology

Job description

We are seeking a highly motivated and skilled IT Support Analyst to join our growing team. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure., Provide technical support and troubleshooting for hardware, software, and network issues

Install, configure, and maintain computer systems, printers, and other IT equipment
Monitor and maintain the performance of IT systems and networks
Identify and resolve technical issues in a timely manner
Collaborate with other IT team members to implement new technologies and upgrades
Train employees on the use of new hardware and software
Maintain accurate records of IT equipment and software inventory

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field

Minimum of 2 years of experience in IT support or a similar role
Strong knowledge of Windows and Mac operating systems
Experience with Active Directory, Microsoft Office, and other business applications
Familiarity with networking concepts and protocols
Excellent problem-solving and analytical skills
Proven ability to prioritize and manage multiple tasks simultaneously