IT STAFF SPECIALIST

The IT Technical Support Specialist provides technical assistance and operational support for the Department of Social and Economic Mobility’s technology systems, applications, and users. This position plays a critical role in supporting workforce development, grant administration, case management, and community service programs by ensuring system functionality, data integrity, and compliance with program requirements. The specialist supports the B2G platform and related technologies, assists users with technical issues, and helps maintain accurate and reliable system data. POSITION DUTIES This positions duties include but will not be limited to: Provide first- and second-level technical support for department staff, program users, and stakeholders. Support the daily operation, maintenance, and troubleshooting of the B2G platform and related applications. Monitor system performance and identify, document, and escalate technical issues as needed. Compile ad hoc reports and assist with data analysis to support program operations and management decisions. Perform database maintenance, including data entry validation, data cleansing, and record updates to ensure accuracy and integrity. Conduct quality assurance reviews of application data and system processes to identify discrepancies and recommend corrective actions. Maintain user accounts, permissions, and access controls in accordance with security policies. Document technical issues, resolutions, and support procedures within the department’s ticketing and knowledge management systems., Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the ri…

• 12 hours ago +

Experience: Five years of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or maintaining and modifying operating systems for computers. Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Information Technology, Management Information Systems, Computer Science, or other information technology-related field to include course work in systems analysis and applications programming using generally accepted computer programming languages for four years of the required experience.
2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or maintaining and modifying operating systems for four years of the required experience.
3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.
4. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university in Computer Information Technology, Management Information Systems, or other information technology related field to include course work in systems analysis and application programming using generally accepted computer programming languages or in operating systems and data communications technology and one year experience designing, developing, testing, implementing and maintaining applications systems and programs using generally accepted computer programming languages or maintaining or modifying operating systems for computer for the required experience.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field of work on a year-for-year basis for the required experience. LICENSES, REGISTRATIONS AND CERTIFICATIONS NOT APPLICABLE.

This is a one year contractual position, and serves at the pleasure of the Appointing Authority. Agency Mission To advance social and economic mobility for all Marylanders by removing barriers, investing in inclusive opportunities, and aligning state resources to support historically underserved communities and businesses. The Department of Social and Economic Mobility (DoSEM) offers a supportive public-service work environment with competitive state government benefits, including flexible work schedules, telework/hybrid work options, and opportunities for career growth, training, and advancement. As a Maryland state employer, we also provide comprehensive health and retirement benefits, generous leave (including parental leave), and access to additional employee programs, along with ample free parking at our Crownsville, MD office. These benefits help support your professional development and work-life balance while serving our community., Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits., + $70,000-90,000 per year TECHNOLOGY SOLUTIONS SPECIALIST Sheridan $70,000 - $90,000/year Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organ…

• 1 day ago + *

Technology Solutions Specialist 1 TSG

• Emmitsburg, MD

• $70,000-90,000 per year TECHNOLOGY SOLUTIONS SPECIALIST Sheridan $70,000 - $90,000/year Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organ…

• 1 day ago + *