Mobile Solutions Support Engineer

Valid
Zaragoza, Spain
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
3 years minimum
Working hours
Shift work
Languages
English

Tech stack

Java (Programming Language) Amazon Web Services Server Applications Bash Shell Cloud Computing Cluster Analysis Databases Computer Engineering Database Theory Linux Perl (Programming Language) WildFly (JBoss AS)
+16 more
Python (Programming Language) PostgreSQL MongoDB Red Hat Enterprise Linux Shell Script Simple Object Access Protocol (SOAP) Software Deployment SQL Databases TCP/IP Web Services Extensible Markup Language (XML) Diagnostic Tools Load Balancing System Availability Information Technology Restful APIs

Job description

Mobile Solutions Support Engineer ? Madrid, Spain Hybrid Global Mobile & Telecom Solutions Keep critical mobile solutions running.Solve complex problems.Build better platforms.Are you passionate about technology, engineering and solving complex technical problems ?At Valid, we are looking for a Mobile Solutions Support Engineer to join our Operations & Support team within Mobile Solutions, based in Madrid.You will work in a hands-on engineering environment supporting our Trusted Connectivity solutions, collaborating closely with Development, Product, Release and Global Support teams.This role combines: Linux & Systems Telecommunications Software Networking Databases Cloud Production Operations Importantly, this is not simply a ticket-based support role.You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms.? What will you do?Provide L2/L3 technical support and troubleshooting across products and production services.Investigate incidents, analyze logs and perform root-cause analysis.Monitor production environments and identify performance, availability and reliability issues.Develop and maintain operational tools using technologies such as Python, Java, Perl and Shell scripting.Support software deployments across staging and production environments.Troubleshoot connectivity and application issues using TCP/IP and protocol-tracing tools.Work with Linux/Unix, SQL, databases, JBoss/Wild Fly, XML, SOAP and web services.Support environments involving AWS, high availability, load balancing and clustering.Collaborate with global teams and customers during technical incidents and ensure appropriate communication and follow-up.Participate in on-call activities, provide on-site support and travel internationally when required.Take ownership of assigned products, platforms or technical components.? What are we looking for?Degree in Computer Engineering, Telecommunications, Electronics, Computer Science or a related field.3+ years of experience with Linux/Unix, preferably Red Hat Enterprise Linux.Solid knowledge of TCP/IP, networking and troubleshooting tools.Experience with SQL and database concepts.Experience with Shell scripting.Experience with XML, SOAP, web services and application servers, preferably JBoss/Wild Fly.Understanding of software deployments and production environments.Advanced English, written and spoken.Strong analytical and problem-solving skills.Ability to work independently and collaboratively in a fast-paced international environment.Willingness to participate in on-call activities and travel when required.? Nice to have Experience in one or more of the following will be valued: Telco / Mobile environments SMPP AWS Postgre SQL Mongo DB Java Python Networking High Availability Load Balancing REST APIs You don’t need to know every technology listed above.We value technical curiosity, strong troubleshooting skills and the ability to learn and adapt quickly.Your technical skills matter.Your mindset matters even more.If you enjoy understanding how complex systems work, solving challenging technical problems and continuously learning, we’d like to meet you.Join Valid and help us keep the mobile solutions that connect the world running.What do we offer?Technological and innovative projects within multicultural and multidisciplinary teams.Hybrid working and flexible hours.Private medical and life insurance.If you believe this opportunity is a good fit for you, please apply through Linked In or send your application to hrtalent@.Join Valid and be part of our story!Valid creates an inclusive environment for all employees.We are committed to providing equal opportunities through responsible and inclusive people management, without discrimination based on sex, age, race, sexual orientation, religion, education, social status, culture, disability or other protected characteristics.

Requirements

Degree in Computer Engineering, Telecommunications, Electronics, Computer Science or a related field. 3+ years of experience with Linux/Unix, preferably Red Hat Enterprise Linux. Solid knowledge of TCP/IP, networking and troubleshooting tools. Experience with SQL and database concepts. Experience with Shell scripting. Experience with XML, SOAP, web services and application servers, preferably JBoss/Wild Fly. Understanding of software deployments and production environments. Advanced English, written and spoken. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced international environment. Willingness to participate in on-call activities and travel when required. ? Nice to have Experience in one or more of the following will be valued: Telco / Mobile environments | SMPP | AWS | Postgre SQL | Mongo DB | Java | Python | Networking | High Availability | Load Balancing | REST APIs You don’t need to know every technology listed above. We value technical curiosity, strong troubleshooting skills and the ability to learn and adapt quickly. Your technical skills matter. Your mindset matters even more. If you enjoy understanding how complex systems work, solving challenging technical problems and continuously learning, we’d like to meet you.

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