LBM Technology Specialist

Division / Department: Lumber & Building Materials / LBM Operations Reports to: Director of LBM Operations Travel: As needed (to support member implementation, evaluate technology solutions, and participate in industry events)

About the Role: The LBM Member Technology Specialist will lead the adoption and advancement of technology solutions that improve operational performance for the Do it Best Group LBM division and the dealers it serves. This role is responsible for evolving the LBM analytics platform (both internal and member-facing) by leveraging data to drive insights and creating dealer-focused data solutions that increase long-term engagement.

The Member Technology Specialist will build and manage relationships with third-party technology providers to evaluate, implement, and scale solutions that strengthen member capabilities. The role combines strong analytical skills with a practical understanding of LBM industry needs, acting as a bridge between data, technology and real-world operations.

The ideal candidate is a self-starter who can translate strategic vision into execution by bringing structure, process discipline, and momentum to complex initiatives. Intellectual curiosity, a continuous learning mindset, and the ability to simplify technical concepts into clear actionable insights are essential. Additionally, strong people skills and a genuine desire to help others succeed are critical to success.

This role will initially focus heavily on project management-driving implementation, coordination, and execution-but is expected to evolve into a product ownership role. Over time, the Specialist will help define the long-term vision, roadmap and continuous improvement of key analytics and technology solutions while actively promoting their value to dealers.

Responsibilities include:

• Lead the development and continuous improvement of the LBM analytics platform by identifying key performance metrics, enhancing data visualization, and ensuring the platform delivers actionable insights for both internal teams and members.
• Partner cross-functionally to define data requirements, improve data integrity, and expand reporting capabilities to support operational and strategic decision-making.
• Evaluate, implement and scale third-party technology solutions that address critical needs within both the LBM division and member businesses.
• Research emerging technologies, conduct vendor assessments, and lead pilot programs to validate solution effectiveness.
• Collaborate with members and internal stakeholders to ensure successful deployment, adoption, and ongoing optimization of technology solutions.
• Work closely with LBM Operations, IT and LBM Sales teams to align technology initiatives with divisional and organizational priorities.
• Engage directly with members and dealers to understand operational challenges and educate them on available technology and analytics solutions.
• Ensure platforms and tools are scalable, user-friendly, and aligned with evolving member needs.
• Contribute to member education by developing and delivering training on analytics and technology solutions, including workshops, webinars, roundtables and industry events, positioning Do it Best as a leader in technology-enabled operational excellence.

Do you have experience in Workshop facilitation?, Do you have a Bachelor’s degree?, * Bachelor’s degree in business, information systems, project management, or related field

• Experience working with business intelligence tools (e.g., Power BI, Tableau, or similar)
• General understanding of the Lumber and Building Materials industry

Skills and Abilities:

• Excellent communication skills with the ability to translate technical concepts into practical applications
• Proven ability to evaluate and implement technology solutions in a business environment
• Strong analytical and data-driven decision-making skills
• Curiosity and aptitude for emerging technologies
• Process-oriented mindset with the ability to bring structure to ambiguous initiatives
• Self-directed and accountable, with the ability to drive outcomes with limited direction
• Strong project management and implementation discipline
• Effective collaboration and relationship-building skills
• Ability to translate insights into actionable business improvements.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Profit sharing
• Opportunities for advancement, Full insurance benefits package including Medical, Dental, & Vision Paid time off to foster work/life balance Profit sharing Bonus Pay opportunities Retirement funding opportunities Education reimbursement Health club reimbursement Career advancement opportunities

Headquartered in Fort Wayne, IN, the Do it Best Group is the world’s largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.