Senior Analyst, Technology, Network Operations

Experteer Overview In this role you will own the day-to-day operation of the enterprise Aruba LAN/WLAN estate, ensuring high availability, performance, and security.You will implement and continuously manage Aruba switching, controllers/APs, and ClearPass while guiding incident, problem, and change activities.You’ll collaborate with cross-functional teams to deliver reliable network and collaboration services, drive service improvements, and align spend with demand.A strong security posture, governance, and clear stakeholder reporting underpin this opportunity, with global collaboration across time zones.Compensaciones / Beneficios * Manage day-to-day operations of the Aruba LAN/WLAN estate (campus, branch, site) ensuring availability, performance, and security * Provide expert implementation and ongoing management for Aruba switching, wireless controllers/APs, ClearPass and related platforms * Lead incident, problem, and change activities for Network u** Collaboration services with root-cause analysis and continuous improvement * Support budget management for Network u** Collaboration services, including forecasting, variance analysis, and cost optimization * Maintain asset lifecycle visibility (switching, wireless, licenses) and align renewals with demand and standards * Coordinate with vendors and service partners to meet SLAs, escalate and restore services * Support commercial activities (quotes, renewals, true-ups) and contribute to business cases * Ensure network services comply with security policies and standards, maintaining documentation and baselines * Support audits and remediation of findings with timely actions * Collaborate with Service Desk, Infrastructure, Security, and site IT teams to deliver consistent services and a high-quality user experience * Produce clear reporting on service health, risks, and capacity; contribute to governance forums and CAB * Identify opportunities to improve performance, resilience, and efficiency through automation and standardisation * Maintain high-quality technical documentation and knowledge articles to aid support and faster incident resolution * Contribute to roadmaps and lifecycle planning for LAN/WAN and related security services Responsabilidades * Expert-level Aruba LAN (switching) and Aruba WLAN (controllers/APs) experience in an enterprise * Strong operations experience in monitoring, troubleshooting, incident/problem management, and change control for LAN/WLAN * Working knowledge of SD-WAN concepts; VMware Velocloud SD-WAN experience is advantageous * Knowledge of Zscaler suite (ZIA, ZPA, ZDX) is advantageous for branch connectivity and user experience * Experience managing budgets and renewals (forecasting, variance analysis, cost optimization) with vendor/procurement collaboration * Clear communication skills with ability to produce concise technical documentation, service reporting, and stakeholder updates Requisitos principales * Competitive pay package * Competitive holiday/Paid Time Off * Retirement/Pension Plan * Medical, Critical Illness, and Life Insurance * Employee Assistance Programs * Inclusive leave policies

ZPA, ZDX) is advantageous for branch connectivity and user experience * Experience managing budgets and renewals (forecasting, variance analysis, cost optimization) with vendor/procurement collaboration * Clear communication skills with ability to produce concise technical documentation, service reporting, and stakeholder updates Requisitos principales * Competitive pay package * Competitive holiday/Paid Time Off * Retirement/Pension Plan * Medical, Critical Illness, and Life Insurance * Employee Assistance Programs * Inclusive leave policies