Systems Engineer

• Operate and maintain the Communications Front Door, coordinating the intake, triage and routing of engineering demand
• Maintain a clear, consolidated view of workload across projects, sustainment and operational activities
• Ensure demand is appropriately categorised, prioritised and assigned, supporting workload balancing and resource allocation
• Administer engineering workflows within Jira and associated toolsets, tracking progress and proactively following up on actions and overdue tasks
• Ensure dependencies, blockers and risks are visible, escalating issues where appropriate
• Produce workload, prioritisation, capacity and management reports, including dashboards, trend analysis and reporting views
• Support the implementation of communications ways of working, governance, workflows and RACI models during organisational change
• Identify and drive process improvements, maintain operational documentation and support the adoption of new working practices

Additional Engineering Support:

Depending on experience and workload, the role may also support ATCE4/ATCE5-level engineering tasks, lower-complexity engineering activities, data gathering, technical investigations, documentation reviews, analysis and implementation activities.

• Experience in systems engineering, requirements management or engineering coordination
• Strong understanding of demand management, workflow coordination and engineering operating models
• Experience using Jira or similar workflow and project management tools
• Ability to manage competing priorities across project, operational and sustainment environments
• Strong reporting and data analysis skills, including the development of dashboards and workload metrics
• Understanding of governance, RACI models, dependencies, risks and escalation processes
• Excellent organisation, communication and stakeholder management skills
• Understanding of requirements engineering and technical documentation within a Defence & Security environment

• Based in Whiteley
• Hybrid working, with two to three days on site each week
• Opportunity to contribute to communications engineering, operational delivery and continuous improvement initiatives