DIRECTOR, DATA AND TECHNOLOGY SERVICES

The Director, Data and Technology Services supports the mission of OCHIN by providing strategic leadership and operational oversight for enterprise data services, data conversion, data extraction, internal tools development, and technology enablement functions. This role is responsible for ensuring technology and data services are aligned with organizational priorities, support member needs, and deliver measurable business value.

The Director leads through managers and senior technical professionals, providing leadership across Data Management, Data Extraction, Data Conversion, Internal Tools Development, and the Technology Enablement & Automation team. This role is expected to move beyond day-to-day management by defining future-state capabilities, developing multi-year strategies, identifying emerging organizational needs, and ensuring technology investments support OCHIN’s long-term objectives.

The Director partners closely with executive leadership, business stakeholders, clinical leaders, and technology teams to shape strategy, influence investment decisions, reduce organizational risk, and build scalable capabilities that support future growth.

Essential Duties

• Provide strategic leadership across Data Management, Data Extraction, Data Conversion, Internal Tools Development, and Technology Enablement functions.
• Develop and execute multi-year roadmaps for enterprise data services, internal applications, automation, analytics enablement, and technology modernization.
• Partner with executive, operational, clinical, and technology leaders to identify emerging business needs and translate them into scalable technology and data strategies.
• Anticipate future organizational demands, operational risks, technology shifts, and capability gaps, developing plans to address them before they impact business performance.
• Establish governance processes for demand management, portfolio planning, prioritization, resource allocation, and investment decisions.
• Build organizational capability by developing managers and technical leaders who demonstrate ownership, accountability, innovation, and strategic thinking.
• Drive modernization of technologies, processes, operating models, and service delivery approaches to improve scalability, reliability, efficiency, and member value.
• Provide executive oversight of enterprise data platforms, reporting services, ETL/ELT and integration services, data conversion operations, data extraction services, internal application development, and automation capabilities.
• Establish and monitor performance measures focused on business outcomes, service value, operational maturity, customer satisfaction, and risk reduction.
• Lead cross-functional planning and decision-making to align investments, resolve competing priorities, and advance enterprise objectives.
• Develop and manage budgets, vendor relationships, technology investments, software licensing, and contracts aligned with long-term organizational strategy.
• Foster a culture of strategic thinking, accountability, collaboration, innovation, and continuous improvement across Data and Technology Services

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application., * Bachelor’s degree in information technology, Computer Science, Business Administration, or related field, or equivalent experience preferred - candidates with a bachelor’s degree or higher will be given priority.

• Ten or more years of progressive leadership experience across technology services, development, analytics, data services, or enterprise systems IS REQUIRED. (Managing director reports (Project/Program or team lead management in not applicable).
• Five or more years leading managers and multi-functional technology organizations required
• Experience overseeing data platforms, application development, analytics, reporting services, technology operations, or related functions.
• Demonstrated success driving organizational transformation, service modernization, operational excellence, and strategic change.
• Experience developing technology roadmaps, organizational strategies, and investment plans.
• Experience managing budgets, vendors, contracts, software licensing, and technology investments.
• Strong executive communication, stakeholder management, business partnership, and strategic planning skills.
• Experience in healthcare, healthcare technology, or Epic-related environments preferred; experience in another large scale EHR systems will be considered., * Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for go-live installations or training which may require travel by air, vehicle, or train., * Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be up to 15% nationally for on-site Go Live support based on business requirements for OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values., Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.