Data Center Operations Engineer (Dcoe) Spain

DATA4’S MISSIONDATA4 creates Smart & Scalable digital facilities for our customers.Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe.DATA4 Group finances, designs, constructs and operates its own data centers.Delivered through our data center campus model, we provide our customers with secure, scalable and high-performance data hosting solutions.DATA4 VALUESAt DATA4 we are driven by our values.These are the core of everything we do - from the proactivity we show in delivering great outcomes for our clients, to the responsibility we show as a key contributor to the digital economy.Our three values are:To be entrepreneurial - we are teams of doers who make things happen - with autonomy, energy and a sense of responsibilityTo always take responsibility - for our impact on the people we work with, the society we are part of, and the environment in which we operateTo constantly be adaptable - our business is designed to adapt, answering not only today’s challenges, but also anticipating what’s coming next.About The RoleFacility Manager is responsible for monitoring critical physical infrastructure management activities in our datacenters in Spain, in collaboration with our suppliers/vendors/partners, and under supervision of the Facility Manager LeadTheir perimeter covers all technical areas in the datacenters, with focus on: Electricity, Cooling, Mechanical, Low Current, Security Systems (access control, CCTV…) and H&S management, among others.They are one of the main players in the quality of the service provided to our customers and participates in ensuring service continuity.The facility manager is responsible for following up of maintenance operations and the preparation/supervision of schedules.Also it is quite important to guarantee the right performance to ensure the compliance of SLA and KPIs defined by contracts.They oversee communication with customers regarding maintenance operations, preventive planning and management of corrective actions.FM SUPPLIER RELATIONSHIPDevelops monthly reports related to critical physical infrastructure management.Helps customers with their certification process, audits, etc. providing info and data to the Critical Environment Manager and Customer Service Manager.Ensure the execution of infrastructure improvements following client contract framework.Support audits (internal and external) to achieve and follow up certifications (PCI-DSS, ISO**, ISO, ISO, ISO, and so on)TECHNICAL MISSIONMonitors and manages critical physical infrastructure maintenanceCreates/reviews technical management of incidents (Incident reports, RCAs, action plans…) with the possible assistance of technical experts, and reports to his/her manager.Monitors the infrastructure to ensure a smooth and efficient operationParticipates in incident drills scenarios to verify the adequacy of procedures and the level of control of the facilities by the teamsParticipates in customer contract management meetings as technical supportParticipates in internal operation meetings (with multi-technical providers)Implements and supports providers to implement the procedures defined at the group levelTracks the improvement/action plans related to incidents, non-conformities and any other source of risk for the facilitiesManages supplier’s contracts and participates in their follow up and reviewSupports the Global Process Owners (GPO) to implement their processesEnsures that technical decisions within the building are made in the best interest of efficiency and reliabilityProposes improvements for the facility when possibleRESPONSIBILITES IN TERMS OF IMS CERTIFICATIONSRespect and enforce certification policies in terms of:H&S: Respect and enforce health and safety rulesEnvironment: Respect and enforce environmental policiesInformation security: Respect and enforce information security policiesEnergy: Respect and enforce the policy of reducing energy consumptionRequirementsEducation and experienceAn undergraduate degree in a technical field (Industrial Engineer, with or without master)3+ years relevant experience in a data center or critical facilityTechnical SkillsKnowledge of electrical/ mechanical systems (HV, LV, mechanical, HVAC systems, BMS, controls), computer networks, safety and securityManagement of long-term relationship with suppliers/providersManagement of root cause investigations in the event of an incidentAbility to listen to internal customer needsGood communication in EnglishSoft SkillsAdaptability and agilityCuriositySense of responsibilityTeam player mindsetRigorous#J-**-Ljbffr

An undergraduate degree in a technical field (Industrial Engineer, with or without master) 3+ years relevant experience in a data center or critical facility Technical Skills Knowledge of electrical/ mechanical systems (HV, LV, mechanical, HVAC systems, BMS, controls), computer networks, safety and security Management of long-term relationship with suppliers/providers Management of root cause investigations in the event of an incident Ability to listen to internal customer needs Good communication in English Soft Skills Adaptability and agility Curiosity Sense of responsibility Team player mindset Rigorous #J-*****-Ljbffr

DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe. DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our customers with secure, scalable and high-performance data hosting solutions. DATA4 VALUES At DATA4 we are driven by our values. These are the core of everything we do - from the proactivity we show in delivering great outcomes for our clients, to the responsibility we show as a key contributor to the digital economy. Our three values are: To be entrepreneurial - we are teams of doers who make things happen - with autonomy, energy and a sense of responsibility To always take responsibility - for our impact on the people we work with, the society we are part of, and the environment in which we operate To constantly be adaptable - our business is designed to adapt, answering not only today’s challenges, but also anticipating what’s coming next.