Information Technology (IT) Manager

We are seeking a strategic and solutions-oriented Information Technology (IT) Manager to oversee technology infrastructure, systems, and support services across all ITAV locations. This role is responsible for ensuring secure, reliable, and effective technology operations that support both educational and administrative functions.

The IT Manager will lead technology initiatives, manage IT systems and vendors, oversee cybersecurity efforts, and support innovation in educational technology while ensuring operational excellence across the organization. This position reports directly to the Vice President of Operations., IT Strategy & Leadership

• Develop and implement an IT strategy aligned with organizational goals and growth
• Lead and support the IT team while fostering a culture of innovation and accountability
• Develop and maintain IT policies, procedures, and best practices
• Manage IT budgets, forecasting, and technology planning

Infrastructure & Systems Management

• Oversee network infrastructure, servers, devices, and systems across all ITAV locations
• Ensure reliability, scalability, and security of all technology systems
• Manage technology vendors, contracts, and service providers
• Support hardware and software implementation, maintenance, and upgrades

IT Operations & Support

• Ensure timely and effective technical support for staff and students
• Oversee device management, troubleshooting, and user support processes
• Develop systems that improve operational efficiency and workflow
• Support onboarding and offboarding processes related to technology access and equipment

Cybersecurity & Data Protection

• Develop and maintain cybersecurity protocols and risk management strategies
• Monitor and protect systems, networks, and data from security threats
• Ensure compliance with data privacy regulations and best practices
• Train staff on cybersecurity awareness and technology protocols

Educational Technology & Innovation

• Support integration of educational technology tools and platforms
• Collaborate with school leadership to enhance classroom technology use
• Stay current on emerging technologies and educational technology trends
• Lead technology projects that improve learning and operational outcomes

Data Management & Reporting

• Support data governance, integrity, and accessibility across systems
• Manage systems that support reporting, analytics, and operational decision-making
• Ensure accurate maintenance of technology-related records and documentation
• Perform additional duties as assigned to support organizational priorities

Why Join ITAV?

Make an Impact: Support the systems and technology that power student learning and organizational success

Grow Your Career: Lead innovative projects and expand your leadership and technical expertise

Be in Community: Join a mission-driven organization committed to equity, excellence, and innovation

Innovate in Education: Help shape the future of technology integration in schools and early learning environments

Do you have experience in Vendor relationship management?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Information Technology, Computer Science, or related field

• Minimum 5 years of experience in IT management or systems administration
• Strong knowledge of infrastructure management, cybersecurity, and IT operations
• Experience managing technology projects and vendors

Preferred:

• Master’s degree in a related field
• Experience working in educational or nonprofit environments
• Experience with educational technology systems and platforms
• Knowledge of data analytics and reporting tools, * Ability to sit, stand, walk, and use computer equipment for extended periods
• Ability to lift and move technology equipment up to 50 pounds
• Ability to travel between campuses and respond to onsite technology needs
• Ability to troubleshoot equipment and systems in office and classroom environments, * Strategic Leader: You can align technology systems with organizational goals and operations
• Problem-Solver: You proactively identify challenges and implement effective solutions
• Technically Skilled: You understand infrastructure, cybersecurity, and operational technology systems
• Collaborative: You communicate effectively and build strong relationships across teams
• Mission-Aligned: You are passionate about using technology to support education and community impact

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance, We believe in investing in our educators through a competitive, transparent compensation and benefits package designed to support your well-being, growth, and long-term success.
• Up to 80% employer-paid medical coverage
• Full benefits package, including Dental, Vision, Legal Services, and Short-Term Disability
• 3% 401(k) employer match to help you build long-term financial security
• Up to $10,000 annually in tuition assistance to support degree completion and credential advancement
• Robust paid time off, including 16 PTO days per year, 9 sick/personal days per year, and compensatory time eligible
• 15 paid holidays annually
• Clear pathways for career advancement and leadership opportunities

It Takes A Village Family of Schools (ITAV) is a beacon for educating and uplifting Black children and families across Chicago. We provide a culturally responsive, social justice-centered education that empowers students to become confident learners, critical thinkers, and changemakers.