Senior Information Technology Manager

You’ll be the go-to person for all things IT at Solidcor, ensuring our people, systems, and production technology run smoothly and securely. You’ll manage day-to-day support while also stepping back to evaluate what’s working, what’s not, and how we can do better., * Lead IT projects for Solidcor end-to-end: capture requirements, define scope, create and maintain project plans, manage schedules and budgets, and own risk/issue management.

• Drive integrations between production systems, ERP, and Group platforms (e.g., Salesforce, Power BI, Unleashed), working closely with Group IT and external suppliers.
• Oversee all onsite IT operations - networks, devices, user access, and connectivity.
• Oversee the set up and maintenance of laptops, tablets and other hardware equipment.
• Diagnose and resolve hardware and software issues quickly and effectively.
• Support integration between production systems, ERP, and Group platforms.
• Monitor and maintain network performance and backup systems.
• Oversee IT procurement, installation, and maintenance of new or replacement equipment.
• Take the lead on cyber security compliance (Cyber Essentials / Cyber Essentials Plus).
• Identify system bottlenecks or inefficiencies and propose practical, cost-effective solutions.
• Triage and resolve hardware and software incidents quickly and effectively using the ticketing system; elevate to Group IT where appropriate.
• Liaise with Group IT and external partners to deliver new IT initiatives and support site upgrades.

• Minimum 5 years’ experience in a broad IT generalist role - ideally within a manufacturing or engineering environment.
• Strong working knowledge of Microsoft 365 Admin Centre, Intune, and Unifi network administration.
• Hands-on hardware experience (laptops, PCs, printers, scanners, tracking devices).
• Experience with ERP systems such as Unleashed or similar manufacturing tools.
• Basic understanding of cyber security standards and network protection.
• A self-starting, practical attitude - comfortable rolling up your sleeves to fix issues as well as improve systems.
• Excellent communication skills and ability to work cross-functionally across office and factory teams.

At Solidcor, we design and manufacture next-generation fire doorsets, built for quality, compliance, and performance. Our mission is to make every building safer through precision engineering and innovation.