Infrastructure Engineer

Join a people-centred technology team that thrives on innovation, collaboration and delivering meaningful outcomes. We’re looking for a talented and motivated Infrastructure Engineer to join a global IT&S team, supporting business operations across multiple locations. This is a broad and rewarding role where you will be responsible for the support, maintenance, development and continuous improvement of the organisation’s infrastructure environment, ensuring systems remain secure, resilient and aligned to business needs. You will play a key role in infrastructure operations, cloud services, cyber security response, disaster recovery, and ongoing technology enhancement initiatives., * Provide infrastructure support across global operations, ensuring excellent customer service at all times

• Support and troubleshoot server, network and endpoint technologies across the business
• Investigate, manage and resolve infrastructure incidents, escalating where appropriate
• Maintain and support a portfolio of on-premises and cloud-based infrastructure services
• Monitor, identify and respond to cyber security threats and incidents
• Ensure operating systems, applications and endpoint devices are maintained with appropriate updates and security patches
• Support physical servers, storage platforms, virtual environments and cloud technologies
• Ensure backup, recovery, data retention and disaster recovery solutions are maintained and regularly tested
• Manage software licensing and compliance requirements
• Provide technical support across infrastructure, cyber security and operational technology (OT) environments
• Ensure all activities are conducted in accordance with IT&S security policies and standards
• Contribute to the ongoing evolution of the IT&S technology strategy
• Assess, recommend and implement infrastructure solutions aligned with business requirements and industry best practice
• Identify opportunities to improve infrastructure performance, security and operational efficiency
• Build effective working relationships with internal users, technical teams and third-party vendors
• Provide regular progress updates and communicate risks, issues and recommendations to management
• Escalate critical issues that may impact business operations
• Maintain accurate records within the IT Service Management system
• Ensure service requests and incidents are managed within agreed SLAs
• Follow all company policies, procedures and QHS&E requirements
• Contribute to quality, safety and environmental improvement initiatives

What You’ll bring

• Proven experience in an Infrastructure Engineer, Systems Engineer or similar role
• Strong background supporting enterprise infrastructure environments across cloud and on-premises platforms

Technical experience covering:

• Windows Server
• Active Directory, Entra ID and Group Policy
• Microsoft 365
• Azure Infrastructure and Enterprise Applications
• VMware, Hyper-V and ideally Nutanix
• NetApp storage technologies
• Backup, recovery and disaster recovery solutions, including Dell technologies
• Endpoint management and patching tools including SCCM/MECM
• Networking technologies including LAN, WAN, TCP/IP, switching, routing and firewalls
• Cyber security monitoring, hardening and incident response
• CIS hardening standards and GPO implementation

• Strong troubleshooting and problem-solving skills
• The ability to manage multiple priorities in a fast-paced operational environment
• Excellent communication and stakeholder management skills

Desirable Experience:

• VMware ESXi to Nutanix migration experience
• Exposure to OT environments
• Microsoft, VMware, Nutanix, Azure or Cyber Security certifications
• Experience within energy, engineering, industrial or global enterprise organisations
• Knowledge of security frameworks, compliance and governance best practices

Our people are central to our success, and we’re committed to creating an environment where they can thrive. As a business with a broad and varied client base, we can offer opportunities to gain experience across multiple industries, take on new challenges and continue developing your skills. Whether you’re looking to deepen your expertise or broaden your experience, we’ll support you in building a rewarding career.

We’re also committed to helping our people continue to learn and progress. For those pursuing professional qualifications, we’ll fund approved self-study materials and exam fees, and reward successful exam passes with an incentive bonus.

Alongside a competitive salary, we offer a comprehensive benefits package including a Company Pension Scheme, Private Medical and Dental Insurance, Group Income Protection, Group Life Assurance, and salary sacrifice schemes for both Cycle to Work and Electric Vehicles.

prosource.it. Building careers, not just jobs.

Since our beginnings as a managed IT services provider, prosource.it has grown alongside the organisations we support, adapting to changing technologies and business needs. Today, we deliver a broad range of technology and business services that help clients plan, implement and embrace change successfully.

While technology is at the heart of what we do, we know that delivering lasting value takes more than technical expertise alone. By combining innovative thinking with practical experience and strong client partnerships, we help organisations realise the full potential of their technology investments. From adopting emerging technologies and delivering complex transformation programmes to improving day-to-day operations, we focus on achieving outcomes that make a measurable difference. As technology continues to evolve, we’re committed to staying at the forefront of change, helping our clients embrace new opportunities and shape what’s next.

We’ve built our reputation on being knowledgeable, approachable and easy to work with. Our people bring a wealth of skills and experience, united by a shared commitment to doing the right thing for our customers. With a culture built on teamwork, accountability and trust, our people are empowered to work in a way that makes a meaningful impact.

If you’re looking for a role where you can make a difference, develop professionally and be part of a team that’s helping organisations navigate an ever-changing technology landscape, we’d love to hear from you.