Forward Deployed Engineer
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Role details
Tech stack
Job description
As a Forward Deployed Engineer, you own enterprise accounts end-to-end and get your hands dirty with related development. Youâre the first person customers call and their trusted counterpart. You sit across the table from CSOs, VPs of Risk, and heads of compliance, and you turn their messiest workflows into something that runs on the platform.
Expect roughly one to two customer meetings per week per account, plus the async work around it - driving adoption, configuring the platform, chasing requirements, helping decide what features to implement and implementing them. Youâll own a dozen-plus accounts at any given time.
This is the closest thing to a founding-team role outside the founders. Youâll partner directly with the CTO to help shape what the company becomes.
What youâll do
Own strategic accounts: adoption, expansion, renewal - the whole thing
Run weekly working sessions with senior stakeholders; drive the agenda, close the loop
Configure the platform to fit each customerâs reality
Manage the async cadence: emails, follow-ups, status updates, internal escalations
Translate customer needs into prioritised product feedback that actually changes the roadmap
Hold your own in procurement, security review, and contract conversations
Ship code with Claude Code - when a customer needs a UI fix, a small feature, or a bug squashed, you do it; you donât need to be an engineer today, but you need to want to ship by month three, Daily team lunch, specialty coffee, roof terrace, on-site showers, serious AI tooling and API budgets
Requirements
2-5 years of experience doing something hard and impressive
Real commercial instinct: youâve sold, negotiated, or owned customer outcomes in a way you can point to
Comfort being the single point of accountability when something is on fire
Bonus: solutions architect, deployment strategist, or customer engineer background at a technical enterprise company ¡ experience at a Series A/B enterprise startup (GRC, cyber, or legal tech in particular) ¡ background in risk, compliance, or financial services ¡ software development experience
About the company
A seed-stage company is building agent-native risk infrastructure: risk management and trust building, delivered by AI agents, for a world increasingly run by them. Their agents sit on top of proprietary data and reassess continuously rather than at fixed checkpoints - so customers spend their time deciding and acting on what matters, not assembling evidence to get there.
Seven-figure revenue within months of launch, on multi-year contracts with leading enterprises in financial services, regulated technology, and healthcare. Founders from Palantir, Oxford, Stanford, and ETH. Backed by leading UK and US institutional investors and angels from Meta, Isomorphic Labs, Palantir, and SpaceX.
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