Tier 1 Network Support Engineer - Hybrid Role
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Role details
Tech stack
Job description
VIAVI Solutions in Spain is seeking a Tier 1 Support Engineer for the Nitro Core system to respond to customer inquiries within SLA 8x5 or 24x7 (premium pay). Responsibilities include logging cases, diagnosing issues, and coordinating with engineering to close tickets.The role requires bilingual English/Spanish communication, 5+ years in technical support or telecom IT, solid Linux skills, and familiarity with Wireshark, virtualization (VMware), and container tech (Docker, Kubernetes).#J-*****-Ljbffr
Requirements
The role requires bilingual English/Spanish communication, 5+ years in technical support or telecom IT, solid Linux skills, and familiarity with Wireshark, virtualization (VMware), and container tech (Docker, Kubernetes). #J-*****-Ljbffr
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