Senior Manager of Software Engineering

When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this., * Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks

• Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
• Ensures successful collaboration across teams and stakeholders
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team

• Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• 3+ years of experience customizing, deploying and operating NICE Actimize products in 24x7 mode
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
• Experience with hiring, developing, and recognizing talent
• Practical cloud native experience

Preferred qualifications, capabilities, and skills

• Experience working at code level

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs., Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.