Field Service - IT Service Delivery Rep Mid - Network Technician - Mid

The successful candidate will be an innovative technical professional, customer service oriented, and knowledgeable engineer in the field of Ethernet and IP data engineering with 4 plus years’ experience as a Network Technician. Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages. Fundamental understanding of the OSI Model is required. Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment. Knowledge of network protocols such as OSPF, BGP, and EIGRP is a Plus. Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable. You will be part of a Team of Network Technicians and Engineers. Some Travel will be required. Ability to obtain a Government Secret Security Clearance is required.

Qualifications

TO BE CONSIDERED FOR THIS POSITION, YOU MUST HAVE A CURRENT/ACTIVE GOVERNMENT SECRET SECURITY CLEARANCE. NO EXCEPTIONS!! PLEASE DO NOT APPLY IF YOU DON’T HAVE A CLEARANCE!!

The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability. A good problem-solving and troubleshooting skills in severs and Cisco devices are a Plus. Ability to lift up to 50lbs is required.

Background in Information Technology or a related technology field is highly desirable. Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Cisco CCNA and Security+ certification required. ITIL Foundation v3 certification is highly desirable.

JLGOV is a primary source for business process outsourcing, staff augmentation, technology services, and solution procurement. JLGOV is a small, minority-owned business headquartered in Virginia Beach, VA. Our goal is to meet the needs of customers across multiple verticals to include DoD, Commercial, Local and State levels.