APPLICATIONS ANALYST

South Carolina Public Service Authority (Inc)

Moncks Corner, SC, United States

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Compensation

$104,620.0 - $145,800.0

Working hours

Shift work

Job source

indeed.com

Tech stack

Databases Systems Integration Information Technology SolarWinds (Software) Tools for Reporting 3-tier Architectures

Job description

Leads or supports requirements gathering, solution design, testing, documentation, production support, change management, upgrades, patches, integrations, and enhancements.
Supports platforms such as OMS, Landis+Gyr Command Center, MV90, EtaPRO, OLS, Kepware, LabWorks, IBM Workload Scheduler, SolarWinds, historian/reporting tools, vendor-supported applications, and internally developed systems.
Performs Tier 3 troubleshooting, incident response, and root cause analysis for application, interface, data, database, workflow, performance, security, and vendor related issues.
Creates and maintains SOPs, troubleshooting guides, runbooks, support procedures, and knowledge transfer materials; provides mentorship and participates in a 24x7 on-call rotation.

Requirements

Do you have experience in Vendor communication?, * Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field + 7 years of Information Technology experience.

Must have experience supporting operational, enterprise, utility-related, vendor-supported, or internally developed applications in a production environment and experience supporting application projects, upgrades, integrations, enhancements, vendor engagements, troubleshooting, and production support activities.
Must have strong analytical, problem-solving, communication, and collaboration skills, with the ability to work independently and support a 24x7 on-call rotation., * Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field + 5 years of Information Technology experience.
Must have experience supporting operational, enterprise, utility-related, vendor-supported, or internally developed applications in a production environment and experience supporting application projects, upgrades, integrations, enhancements, vendor engagements, troubleshooting, and production support activities.
Must have strong analytical, problem-solving, communication, and collaboration skills, with the ability to work independently and support a 24x7 on-call rotation.