Data Management Administrator

Beyond data maintenance, this role requires a high degree of critical thinking, business judgment, and problem-solving. The Data Management Administrator must intentionally evaluate information, identify gaps, assess risks, and determine the most appropriate course of action when faced with data discrepancies, process exceptions, or competing business priorities. Rather than simply processing requests, the individual is expected to understand the broader business impact of decisions and proactively drive issues to resolution.

Success in this role requires strong cross-functional collaboration. Data Management Administrator regularly engages with stakeholders from multiple departments to gather information, resolve issues, challenge assumptions, align priorities, and ensure business needs are met. This role requires the ability to make sound decisions based on available information, communicate recommendations clearly, and take ownership for driving outcomes while balancing accuracy, compliance, and operational needs.

This role is based in our Tampa, FL restaurant support center and will work on a hybrid schedule (mix of onsite and remote)., * Analyze requests, data discrepancies, and business issues to identify root causes and determine appropriate solutions.

• Exercise independent judgment when evaluating information and making decisions within established guidelines and business rules.
• Engage cross-functionally with stakeholders to gather missing information, resolve issues, remove roadblocks, and ensure successful execution of business processes.
• Assess the potential impact of data changes and decisions on downstream processes, reporting, financial results, operational execution, and user experience.
• Make informed recommendations based on facts, available data, business requirements, and operational considerations.
• Take ownership of issues from identification through resolution, coordinating across teams when necessary to achieve desired outcomes.
• Identify opportunities for process improvement and proactively recommend solutions that improve efficiency, accuracy, and data quality.

• Strong critical-thinking skills with the ability to intentionally analyze situations, evaluate information, and determine appropriate actions.
• Demonstrated ability to solve complex business problems by gathering facts, identifying root causes, evaluating alternatives, and recommending solutions.
• Ability to make sound business decisions based on available information, even when faced with ambiguity, incomplete data, or competing priorities.
• Strong cross-functional collaboration skills with the ability to engage stakeholders, build alignment, influence outcomes, and resolve issues across organizational boundaries.
• Proven ability to balance business needs, operational requirements, and data governance standards when making decisions.
• Self-starter who is comfortable working independently, taking ownership of issues, and driving resolution without requiring constant direction.
• Strong communication skills with the ability to clearly explain issues, risks, recommendations, and decisions to various levels of the organization.

Preferred Systems Experience

Experience working with one or more of the following types of systems is preferred:

• Master Data Management (MDM) platforms
• ArrowStream
• CIM (Centralized Inventory Management)
• Crunchtime
• Food Prep Tool
• EIPP
• RIA
• EDW (Enterprise Data Warehouse)
• ODS (Operational Data Store)
• ERP systems (JDE, Oracle, SAP, etc.)
• Power BI
• SharePoint
• Microsoft suite
• Power Automate