Infrastructure Engineer

Halian .

Birmingham, UK

1 day ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.collegerecruiter.com

Tech stack

Microsoft Windows Active Directory Microsoft Azure Cloud Computing Cyber Security Disaster Recovery Hyper-V Microsoft Software Windows Servers Networking Basics Windows PowerShell Cloud Services

+11 more

Zero Trust Network Access Systems Integration Virtualization Technology Software Vulnerability Management Backup and Restore Software Troubleshooting Firewalls (Computer Science) Storage Technologies Patch Management Cloud Migration Vmware

Job description

Supporting, maintaining, and administering servers, storage, virtualisation platforms, cloud services, and backup systems
Ensuring the availability, performance, reliability, and security of infrastructure systems across all business locations
Managing Microsoft-based environments including Windows Server, Active Directory, Microsoft 365, and Entra ID
Monitoring infrastructure performance and identifying opportunities for improvement, optimisation, and risk reduction
Supporting cybersecurity initiatives including patch management, vulnerability remediation, endpoint protection, MFA, and access controls
Assisting with disaster recovery and business continuity planning and solutions
Supporting infrastructure projects including system upgrades, migrations, cloud adoption, ERP implementations, and site integrations
Investigating and resolving infrastructure incidents, technical escalations, and complex problems within agreed service levels
Working closely with service desk, network, and application support teams to ensure effective service delivery
Managing relationships with third-party suppliers, support providers, and technology partners
Maintaining accurate technical documentation including infrastructure diagrams, configurations, standards, and operational procedures
Participating in change management activities to ensure infrastructure changes are assessed, tested, documented, and implemented effectively
Supporting the wider IT team and contributing to the ongoing improvement and resilience of the technology environment
Occasionally travelling to other business sites where required

Requirements

Commercial experience supporting enterprise IT infrastructure environments
Strong experience supporting Windows Server environments
Good knowledge of Active Directory and Group Policy
Experience supporting Microsoft 365 and Entra ID
Experience with virtualisation platforms such as VMware and/or Hyper-V
Experience supporting backup and recovery technologies
Knowledge of storage technologies and endpoint management
Understanding of basic networking principles
Experience supporting cloud and hybrid infrastructure environments
Strong troubleshooting and analytical skills
Experience working within a structured IT support or ITIL-based environment, * Experience with Microsoft Azure and cloud infrastructure technologies
Experience with cybersecurity platforms such as CrowdStrike, Microsoft Defender, or similar
Experience supporting or managing Palo Alto Firewalls
Knowledge of Zero Trust security principles
Experience supporting manufacturing or multi-site environments
Exposure to automation and scripting technologies such as PowerShell
Relevant Microsoft, Azure, Virtualisation, ITIL, or CompTIA certifications would be beneficial
Strong organisational skills with the ability to manage competing priorities
Excellent communication skills and the ability to work with technical and non-technical stakeholders
A proactive, customer-focused, and solutions-based approach
Strong attention to detail and commitment to high-quality standards
A collaborative mindset with a focus on continuous improvement